Delivery Partner Audit & Assurance Officer

About the role

You'll work across assurance, compliance, operational performance and continuous improvement. You could be reviewing NHVR, Chain of Responsibility and safety compliance, analysing performance data, supporting investigations or identifying opportunities to improve processes. A key part of the role will be looking at how we can automate and simplify existing processes – using AI, Power BI, Power Automate, Copilot and other technology to improve efficiency, reporting and visibility.

Key responsibilities

• Conduct operational, compliance and assurance reviews
• Identify risks, control gaps and improvement opportunities
• Analyse data and performance trends to drive better outcomes
• Support investigations, root cause analysis and corrective actions
• Build strong relationships with delivery partners and operational teams
• Identify opportunities to automate, streamline and improve processes
• Develop dashboards, reporting and smarter digital solutions
• Explore and apply AI and emerging technology to improve efficiency
• Contribute to continuous improvement across the network

About you

• Strong analytical and problem-solving skills
• Excellent stakeholder engagement and communication
• A practical, hands-on and continuous improvement mindset
• Confidence working with systems, data and reporting
• Strong technology, AI or automation capability
• Curiosity to challenge traditional ways of working
• Current Australian Driver Licence and willingness to travel regionally

About us

At TGE Freight, our Delivery Partners team manages and supports a national network of independent transport operators who play a critical role in delivering for our customers.