Administration Specialist - Lady Northcote Recreation Camp

At the Y Our Vision is a better tomorrow where all people can belong. 

Are you seeking an opportunity to make an impact in the lives of young people? YMCA Lady Northcote Recreation Camp are seeking an administration specialist to join the team!

About Lady Northcote

The YMCA Lady Northcote is a Recreation Camp located in Rowsley, just outside of Bacchus Marsh, 67 km west of Melbourne. The surrounding environment is rural. Lady Northcote accommodates a range of groups from 10 up to 250 people and operates all year. The Camp is owned by the State Government of Victoria and managed by YMCA Victoria, under a 21 year lease that concludes in the year 2041. The camp’s outdoor program takes place on the camp site, and the surrounding Brisbane Ranges using a variety of outdoor and adventure based activities.

At the Y, we believe in the power of young people and the communities that support them. We are a fearless and creative organisation, dedicated to championing the value of young people. Our culture is one of heroism and nurturing, where we stand up for our community and support each other with compassion. By joining us, you are becoming part of a movement that fosters belonging and drives positive social change.

About the Role

As a central part of the camp team, the Administration Specialist ensures every client group visiting the Camp feels supported and welcomed, building strong relationships through high-quality customer service. You will be responsible for:

• Managing camp bookings, enquiries, invoicing and client communications
• Building and maintaining strong relationships with schools, community groups and partners to deliver positive camp experiences
• Coordinating and supporting camp programs, community events, marketing, fundraising and volunteer administration
• Assisting with reporting, accounts and payroll tasks, and support operational projects as required
• Supporting safety training, inspections, incident reporting and continuous improvement initiatives
• Applying inclusive and accessible practices to ensure all participants can safely engage in camp experiences
• Keeping staff informed and updated on relevant health & safety issues
• Assisting with Grant applications process

This is a permanent full-time opportunity with base rate of $33.58 per hour + super + Y Benefits.

About You

We’re looking for a highly organised, sale and customer focused professional who thrives in a dynamic environment. You’ll bring high-level administration experience, confidence in stakeholder engagement, prior experience in customer service, sales or marketing, and a genuine commitment to health, safety and inclusion. As the first point of contact, you will assist with daily operations of the camp and be dedicated to achieving great outcomes.

In return, YMCA Victoria offers you flexible working and rostering arrangements, opportunities for career development and growth, and a range of further benefits.

Commitment to Child and Young People Safety

YMCA Victoria (the Y) has robust policies and practices to prevent harm to children and young people. The Y is committed to identifying and removing potential risks and hazards. All positions are subject to a satisfactory Police Check, Working with Children Check and a pre-employment medical declaration prior to commencement. 

Apply Now

If you are ready to venture into the bush, connect with nature, and make an impact through the power of good food, we’d love to hear from you – “APPLY” now!

If successful, any referees provided must have consented to being contacted and be willing to be followed up verbally by telephone when required.