Novated Leasing Consultant

Why Smart?

Look forward to working with Australia’s leading and most trusted provider of Employee Management Services, making the benefits of salary packaging, novated leasing, and fleet management readily available to employers and their employees.

Working at Smartgroup offers more than a job. It is a dynamic workplace that matches the enthusiasm for the work you do and ambition for an exciting fast-paced career. We have all been hired for a purpose and a reason.

Every day you will be part of a team that helps support fellow Australians - many working in essential services, corporates, government, and not-for-profits - to take home more money in their pay packets.

Do you have what it takes to become a Novated Leasing Consultant?

Are you a motivated sales professional who thrives in a fast-paced environment and enjoys building relationships, managing multiple opportunities and achieving results?

At Smartgroup, we're looking for ambitious and customer-focused Novated Leasing Consultants to join our high-performing Vehicle Solutions team in Sydney, Melbourne and Perth.

This is more than a sales role. You'll guide customers through the novated leasing journey, manage a high-volume pipeline of opportunities and help customers make informed decisions about one of their most significant financial purchases.

Key responsabilities:

• Managing a large pipeline of customer opportunities from enquiry through to settlement
• Conducting customer conversations via phone and email while building strong relationships and trust
• Providing novated lease quotations and supporting customers through finance applications
• Educating customers on products, processes and benefits
• Managing follow-ups and maintaining accurate records within our CRM system
• Identifying cross-sell and upsell opportunities
• Meeting and exceeding sales, service, compliance and activity KPIs
• Working collaboratively with internal stakeholders and external suppliers to deliver great customer outcomes

The people who thrive in this role are:

• Motivated by achieving goals and delivering results
• Comfortable managing multiple customers and priorities simultaneously
• Highly organised and disciplined with follow-up activity
• Resilient and able to maintain momentum during busy periods
• Strong communicators who can build rapport and explain complex information clearly
• Open to feedback and committed to continuous improvement
• Adaptable and willing to learn new products, systems and ways of working

What you'll bring

Essential:

• Sales experience in a target-driven environment
• Experience managing a pipeline of customers, leads or opportunities
• Experience working in a fast-paced, high-volume environment
• Strong communication and relationship-building skills
• Ability to prioritise competing demands and manage workload effectively
• Resilience, self-motivation and a proactive mindset
• Experience working towards sales targets and KPIs
   

Highly regarded:

• Contact centre or phone-based sales experience
• Financial services, lending, leasing or automotive industry experience
• Experience working with CRM systems
• Experience handling objections and influencing customer decisions

What’s in it for you?

Smart team members enjoy a range of benefits designed to support flexibility, wellbeing, reward, and growth:

• Smart Leave, an additional week of leave each year
• Free lunch every week
• Up to 20 weeks Paid Parental Leave with superannuation contributions and a Return-to-Work Bonus
• Make a Difference Days – paid days off to volunteer for the community and environment
• Discounted retail vouchers
• Salary packaging and novated leasing benefits (of course!)
• Free flu vaccinations
• Employee Share Plan

Grow with Purpose

At Smart, we’re driven by purpose and performance. We support individual and team growth via varied learning opportunities, open communication, and leaders who work to get the basics right – quality and regular one to ones, clear goals and success metrics, and growth conversations.

Show us you have what it takes

If this sounds like the opportunity for you and you have something to offer, we’d love to hear from you. APPLY ONLINE today.

Our Talent Acquisition team will be in touch to discuss next steps. If you require any adjustments to the recruitment process or are seeking part-time work, let us know—we’re here to understand.

Our Commitment to Diversity and Inclusion

Everyone belongs and is welcome at Smart. We welcome people from diverse backgrounds to join our team, including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, people who identify as LGBTQ+, all gender identities, and people of any socioeconomic status, age, race, national origin or ethnicity.

Our commitment to Diversity & Inclusion is reflected in the external recognition we’ve received, including being named:

• WGEA Employer of Choice for Gender Equality since 2019
• DCA Inclusive Employer 2025 – 2026
• Silver Employer on the Australian Workplace Equality Index

We’re also members of the Reconciliation Action Plan network, with a RAP at Innovate level.

Please note: all successful candidates will be required to complete background checks including a police clearance prior to confirmation of employment. Candidates must have unlimited Australian work rights to be considered for this role.

Respectfully, no agencies please.