Coordinator Web and Digital Content

Coordinator, Web and Digital Content

• Manage the website and digital content for NSW State Emergency Service
• Work in a volunteer-based agency supporting communities of NSW
• Temporary role (12 month maternity leave cover)
• Location: Based in Wollongong, flexible/hybrid working arrangement available

About the opportunity

The Coordinator Web and Digital Content manages the agency website, is responsible for the development of digital communication strategies and the delivery of associated training to staff and volunteers. The role recommends and implements appropriate technologies and processes for the effective integration of online content, including the website, intranet, social media and web enabled applications to meet stakeholder and community needs.

About the NSW SES

Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.

The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW.  Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.

With over 11,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here

About you

To be successful in this role you will:

• Relevant tertiary qualifications or equivalent experience
• Knowledge and experience in information architecture, web navigation, content management and social media
• Experience and skills in graphic design and photo and video editing

 What we can offer you 

• You will enjoy a 35-hour work week, with the potential for flexible work arrangements.
• You can enjoy a hybrid work environment, time in the office and time working from home.
• Attractive salary range of $116,981 to $129,492 plus 12% superannuation and leave loading
• Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities and you can be an important part of our work.
• We have attractive leave entitlements including parental, sick, flex and recreation leave.
• We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
• Fitness Passport
• LinkedIn Learning
• Member Assist Program for free confidential counselling support
• Immunisation program.

You Belong Here

• We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
• We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.

• If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact ***********@ses.nsw.gov.au for confidential advice on options.

 How to apply 

Your application should include as separate attachments:

• A cover letter (maximum of one page) briefly responding to the essential requirements and your interest in the role;  
• Responses to each of the targeted questions (maximum of one page per answer); and
• An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role

Targeted Questions

1. Describe a time when you identified an opportunity to improve a website, digital platform, or online content experience. How did you identify the issue, what actions did you take, and what was the outcome for users and the organisation?

2. Tell us about a time when you had to balance different stakeholder expectations to deliver a successful digital communication, website, or online project.

Want to know more?

If you want to know more about this opportunity, please contact Andrew Edmunds, acting Senior Manager Media and Communications 0427871***

The role description is available here. 

Talent Pool

A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here

Applications close: Sunday 23rd August 2026, 11:55pm