Receptionist & Office Administrator

Join our friendly and supportive team in a flexible part-time role.

Approximately 30 hours per week, with flexibility to work across 4 or 5 days, including school hours if preferred.

EFS is a well-established chartered accountancy and financial services firm based in Greenwich. Operating from our newly refurbished modern offices, we provide accounting, taxation, advisory and financial planning services to a diverse client base.

We are a close-knit team that values professionalism, collaboration and a positive workplace culture. We are committed to providing a supportive and inclusive environment where employees can develop their skills while maintaining a healthy work-life balance.

Your Key Responsibilities will include:

·       Answering incoming calls and directing enquiries

·       Monitoring shared inboxes and ensuring client enquiries are responded to or directed to the appropriate team member

·       Greeting clients and visitors and providing a warm and welcoming first point of contact

·       Maintaining and updating client information across internal systems

·       Assisting with client onboarding and administrative compliance requirements

·       Preparing client proposals and engagement documentation

·       Following up outstanding client information and documentation

·       Managing client setup and offboarding across internal systems, ASIC and ATO records

·       Managing accounts receivable and debtors, including monitoring outstanding accounts, following up overdue payments and responding to client billing and statement queries

·       Managing incoming and outgoing mail, including arranging couriers

·       Managing meeting room bookings and preparing rooms for client meetings

·       Facilities management

·       Ordering office, stationery and kitchen supplies

·       Liaising with suppliers and service providers as required

·       Supporting the partners and accounting team with general administrative tasks

·       Keeping reception, meeting rooms and shared office areas organised and presentable

To be successful in this role, you will have:

·       Strong computer skills and confidence learning and working across different systems

·       Strong interpersonal skills and a client-focused approach

·       Previous administration or client service experience within an accounting practice

·       The ability to manage competing priorities and follow tasks through to completion

·       Excellent written and verbal communication skills

·       The ability to work independently and as part of a team

·       Australian permanent residency or citizenship