Shipping/Boarding Operations Officer

We're looking for an experienced Shipping/Boarding Operations Officer to join our team in Townsville.

Monson is a global technology-enabled shipping agency that specialises in dry-bulk commodities, servicing some of the world's largest industrial producers and traders.

In May 2023 VertomCory acquired Monson. This development has accelerated our international presence by expanding our global reach and adding significant growth in size for the group, making us well positioned as one of the world's largest ship agency businesses.

We offer our customers expanded global shipping services, superior technology and decades of experience.

This role reports to the North Queensland Manager and is responsible for, but not limited to the following duties:

• Attending to PCC and bulk vessels in the port of Townsville and Abbot Point

• Control and reporting of vessel movements within the ports

• Issuance of Original Bills of Lading

• Ensuring customs and Port Shipping Terminal requirements are met

• Data entry and maintenance of vessel files, including inputting, updating, and maintaining relevant information in our internal databases

• Liaison with overseas and local principles on a daily basis

• Attending to general customer enquiries

This role requires some weekends and out-of-hours work on a roster basis which is customary for the industry. 

• Industry knowledge and experience within the shipping industry is essential, however on the job training is provided for our systems and procedures relevant to the role.

• MS Office (Word, Excel, Outlook) skills

• Good communication skills with a focus on customer service and building strong relationships with key stakeholders within the business

• Reliable team player and ability to work autonomously

• Currently holds (or is eligible to obtain) a Maritime Security Identification Card (MSIC)

• Valid C-Class Driver's Licence with no restrictions

• Permanent work rights with no restrictions

Selected candidate must complete and pass a medical and drug & alcohol test to be successful for the role. 

• Competitive salary and Hybrid Work Set-up

• Motor Vehicle Allowance

• Company mobile phone & laptop

• Flexible work hours

• Employee Assistance & Happiness Program for employees and first degree family members

If you have the desire to join a growing and high-achieving global organisation, then please submit your application via SEEK.

All applicants must have permanent Australian work rights. 

Please note that only shortlisted candidates will be contacted for interviews.

To find out further information about our Company please visit www.monson.com.au or social media accounts @monsonagenciesaustralia

*NO RECRUITERS*