ICT Senior Unified Communications Engineer

Employment Type: Permanent Full Time

Position Classification: Senior Analyst

Location: Nepean Hospital

Remuneration: $122,919.00 - $142,561.00 per annum

Hours Per Week: 38

Requisition ID: REQ689833

Applications Close: 08/09/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us
 

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care. 

Are you an experienced communications technology professional looking to make a meaningful impact in healthcare? Nepean Blue Mountains Local Health District is seeking a highly skilled Senior Unified Communications Engineer to lead the delivery, support and strategic evolution of the communication services that connect our hospitals, clinicians and workforce every day. 

This is a key technical leadership role responsible for the lifecycle management, optimisation, modernisation and operational support of enterprise telephony, Unified Communications and contact centre environments across one of NSW's largest and most dynamic health districts. Your expertise will help ensure reliable, secure and innovative communication solutions that support the delivery of exceptional patient care.

As the Senior Unified Communications Engineer, you will be responsible for delivering, maintaining, managing and supporting fit-for-purpose Unified Communications services across the District. You will oversee the end-to-end management of enterprise telephony platforms, including PABXs, call centres, voice and carrier services, SIP infrastructure, call routing, voicemail systems, faxing technologies and mobile device services.

Working closely with ICT teams, vendors and key stakeholders, you will drive service improvements and platform modernisation, while ensuring communication services remain reliable, secure and aligned with clinical and corporate operational requirements.

If you are ready to take the next step in your career and contribute to a supportive and dynamic healthcare environment, apply now!

Benefits available to eligible NBMLHD employees

• Accrued Day Off (ADO)

• Opportunity for extra tax savings through Salary Packaging

• Novated Leasing

• Great education opportunities through Education Training Service which offers over 110 courses each year

• Access to our Employee Assistance Program (EAP) for staff and family members

• Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards

For assistance with applying through the NSW Health Career Portal please click here.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa

Need more information? 
  1) Click here for the Position Description 
  2) Find out more about applying for this position
For role related queries or questions contact Mina Ibrahim on ************@health.nsw.gov.au