Swim School Supervisor

We are specifically looking for someone who can be the face of the business who is motivated, friendly and efficient. Someone who is always looking for ways to improve. We are seeking someone with strong business acumen and a proven track record in growing businesses profitability as well as experience in the aquatic industry.

Your main responsibilities will include:

• In charge of Safety in and out of water
• Leading and supporting swim teachers and front desk staff
• Create a great workplace culture that is consistent with our mission and values of the business
• Ensure that the business policies, procedures and safe work are followed at all times
• Rostering and shift coordination
• Manage staff onboard and development such as regular meetings and ongoing coaching to make the staff follow of standards and be the best they can be
• Managing customer enquiries and resolving concerns/complains independently
• Maintaining staff compliance
• Monitoring pool and facility presentation
• Administration and stock management
• Ensure daily operation is completed and smoothly run
• Ensure daily operations such as phone calls, enrolments and bookings completed
• Assisting with enrolment growth and customer retention
• Assist staff recruitment
• Water quality maintenance assistance when needed
• Marketing and social media assistance
• Minimum one teaching shift and cover water shift when needed

Required Qualifications:

• First Aid Certificate
• Current CPR
• Qualified Swim Teacher (AUSTSWIM)
• Working with children check
• Experience in similar role

Benefit:

· Potential to be full time permanent

· Competitive hourly rate based on experience

. High Perfomance Bonus offer

. Supportive family-owned swim school

· Ongoing training and development

· Positive and friendly team culture

. Heated pool with Ozone system

. Expect 36-38 hours

If you are passionate about people, swimming and delivering exceptional customer service, we’d love to hear from you.

Apply now with your resume and a short cover letter telling us why you’d be a great fit for Future Swim Rouse Hill.

Job Type: Full-time

Pay: $38.00 – $50.00 per hour

Application Question(s):

• Do you have a current Working With Children (WWC) Check?
• How many years' experience do you have as a Swim School Supervisor?
• Do you have Baby and Learn to swim experience?
• Which First Aid accreditation do you currently hold?
• Which of the following AUSTSWIM training courses have you completed?
• How many years of people management experience do you have?
• How many years' experience do you have as a swim teacher
• What days are you available to work?
• Give 2- or 3-time frames are you available for interview

Experience:

• swim teaching: 2 years (Required)
• Swimming Supervisor: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person