Connections Coach

Are you ready to make a difference in the community?

We are seeking a permanent, full-time (76 hours fortnightly) Connections Coach to join our Housing Connect team in Devonport.

About us:

Anglicare Tasmania is a non-profit organisation providing a wide range of community services to the people of Tasmania. We are part of the national Anglicare Australia network of organisations. Anglicare advocates for social justice and aids people in times of need. We provide programs relating to ageing and disability, health, housing, families, drug and alcohol treatment and support and more.

About the role:

The role connects people to housing and housing assistance including community supports and resources to link people to their local community. They conduct assessments and brief interventions using a life stage practice approach (young people, families with or without children, single adults, and older people) providing support to people across a range of housing types. Connection Coaches work within the Advantaged Thinking framework identifying people's skills and capabilities and developing independence. Connection Coaches will tailor their response based on the person's individual circumstances to achieve personalised goals based on the individual's aspirations.

What you will be doing in this role:

• Undertake initial and comprehensive engagement and assessment processes to determine service response/resource distribution (intensity of response);
• Provide information and advice (on the Housing Connect service offers and expectations and redirection to other services where relevant);
• Address immediate needs, including assessment for an access to flexible funds for reasonable and necessary support, or if in crisis, immediate connection to short-term and brokered accommodation;
• Complete applications for housing assistance for people who are not able or do not want to use the Housing Connect Portal (e.g., social housing, private rental assistance);
• Provide light touch (Level 1) or short to medium term intervention (Level 2);
• Coach and support service users to develop and progress an immediate response or Initial Action Plan for keeping or finding housing;
• Facilitate people's access to specialist services, mainstream opportunities, networks and resources;
• Provide feedback on progress with Action Plan(s);
• Provide detailed handover information to Key Development Coaches (KDCs) if a Level 3 response is required;
• Source and leverage existing local networks, resources and opportunities that span business, community services and education providers;
• Connect people (back) into community networks and resources and assist them to leverage personal networks;
• Identify and leverage external service system pathways that have the expertise and resources to provide a tailored, client-centred response;
• Maintain and sustain relationships in the key systems and sectors that provide opportunities, expertise, and resources across the life domains for people experiencing homelessness;
• Develop and build on private market housing expertise and connections;
• Collect and record data and information as required.

What we can offer you:

• $91,567 to $95,974 plus super + salary sacrifice (full-time equivalent);
• not-for-profit salary packaging available that can increase your take home pay;
• a 7% Graduate Loading payable where you hold a degree in a relevant discipline;
• professional development opportunities;
• a friendly and supportive work environment.

To be successful you will have:

• Expertise in conducting assessments in line with an Advantage Thinking practice approach which considers needs, capabilities, risks, and challenges to ensure a holistic understanding of the person's circumstances to effectively tailor the response;
• Expertise in brief interventions: short term planning and goal setting, provision of relevant information, connection to opportunities, resources, people, and networks to grow skills and capabilities to maximise housing outcomes;
• High level initiative and problem-solving with the ability to identify opportunities and discern external service system pathways that have the expertise and resources to be leveraged to provide a more tailored response for people experiencing disadvantage;
• Expertise and ability to develop, creatively leverage and sustain relationships across the service system, community, business, and education sectors to maximise outcomes for people accessing Housing Connect;
• Up-to-date knowledge of housing information, community resources, service providers and referral point;
• Understanding of Tasmania's current housing market and the difficulties facing people on a low-income trying to secure housing including family violence, mental health and alcohol and other drug issues;
• Understanding of human development and the normative activities, behaviours, and developmental milestones characteristic to stage of life, as well as the relevant community and institutional links and systems;
• Understanding of relevant theoretical and conceptual frameworks and commitment to the values and ideals of capabilities and Advantaged Thinking practice approach;
• Experience in working collaboratively within a multidisciplinary team including team de-briefing, program planning activities and a variety of other team based consultative processes;
• Demonstrated time management skills with the ability to effectively set priorities and manage an assigned caseload;
• High level written and verbal communication skills including the ability to maintain accurate, professional case-notes, prepare correspondence and provide required information within program guidelines;
• Computer skills, in particular the ability to operate word processing and database management software packages;
• A commitment to working collaboratively with Housing Connect partners to negotiate a consistent approach across all areas of operations;
• Tertiary qualifications relevant to the position or extensive experience and lesser qualifications deemed equivalent;
• Knowledge and understanding of current best practice in supporting people with a range of social issues.

The successful applicant will be required to:

• provide a current Tasmanian Working with Vulnerable People Registration (employment/volunteer category) including NDIS Working Screening Check;
• present a unsupervised contact with children or vulnerable people type National Police Check (no older than 12 months;
• provide an International Police Check if you have resided for 12 months or more outside of Australia after the age of 16;
• provide a satisfactory Anglicare assessed medical;
• provide a current provisional or full Australian Driver Licence.

On commencement the successful applicant will be required to undertake our structured Safeguarding Children Training program.

For further information about the position, please contact Michelle Filz, Senior Practice Manager - Housing Connect on ••••@anglicare-tas.org.au or 04•• ••• 589 during business hours.

This position is available for an immediate start and applications will be shortlisted and assessed upon receipt.

APPLICATIONS CLOSE: WEDNESDAY, 19th August 2026 at 6.00pm

If you are interested in joining our team, please click on the 'Apply' link below to commence your application. You will be required to submit an up to date resume and cover letter which outlines your relevant skills for the role and addresses the demonstrated competencies.

To view the position description PDF Version, click here.
To view the position description Word Version, click here.

Important Information About Anglicare Tasmania

For more information about our process, check out: https://www.anglicare-tas.org.au/working-with-anglicare/
Anglicare Tasmania is committed to the safeguarding of children and vulnerable people. All applicants applying for positions with Anglicare Tasmania must undergo screening processes prior to a successful appointment.
Anglicare Tasmania is an Equal Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islanders (ATSI), Culturally and Linguistically Diverse (CALD) backgrounds, people with disability, and LGBTIQ+ communities.
Anglicare Tasmania is committed to providing an inclusive and respectful work environment where all people are valued and have equal access to opportunities to reach their full potential.