Specialist Medical Receptionist/Admin

SPECIALIST MEDICAL ADMINISTRATOR

Our Specialist Ophthalmology Group is actively seeking suitably experienced Medical Receptionist/Admin to provide administration, reception, and expert patient care.  

• Position Location Base:

  • Newly created consulting rooms in SPRINGFIELD CENTRAL

  • Position to start as soon as possible with training onsite at one of our existing practice sites

• Convenient locations

• Opportunity for career growth

• Multiple practice across Brisbane 

Due to the company's growth, we have a fantastic opportunity to join our friendly, dynamic team in a full-time or part-time capacity.

If you enjoy a fast-paced busy environment this position is for you.   We are looking for experienced candidates who are focused on providing outstanding patient care.  Experience in Specialist Medical Administration is preferred. We believe in offering training and support to the right candidate with the right attitude.  You must possess intermediate to advanced computer skills, flexibility and enjoy working in a team.

Applicants who display the following skills are invited to apply:

• Reception/secretarial experience working in a Medical Practice (specialist preferred)

• Previous high level customer service experience

• Experience and knowledge of patient billing – both Medicare and private health funds

• Previous experience using Genie

• Microsoft 365 knowledge 

• Intermediate IT skills 

• Fast, accurate typing skills

• Excellent written and verbal communication skills

Key duties will include but will not be limited to:

• Reception

• Customer relations

• Scheduling patient appointments

• Taking incoming telephone calls and assisting patients

• Distribution of medical correspondence

• Patient billing and receipting

• General administration and PA support to the Doctors, Business Manager and Clinical Optometrists

The successful applicant will need to possess the following:

• Patient focused

• Initiative and ability to work as part of a team or independently

• Excellent interpersonal skills, empathy and enthusiasm

• Ability to adapt and respond to change

• Flexibility to cover for full time staff annual leave and sick leave

• Have a desire to offer an outstanding service to patients

• A good sense of humour

• Enjoy working in a very fast paced and dynamic environment

• Current driver’s licence

To apply, email your CV in confidence to:

***************@theeyehealthcentre.com.au