Showroom Sales Assistant

As our Showroom Sales Assistant, you’ll be the friendly face welcoming builders, renovators, trade customers and retail clients into our Osborne Park showroom.

You’ll guide customers through bathroom, kitchen and laundry product selections, prepare quotes and help coordinate their projects from the initial consultation through to delivery. This isn’t a quick, one-off sale, you’ll stay involved throughout the process, keeping customers updated, following up orders and making sure everything runs smoothly.

This is an excellent opportunity for someone early in their sales or administration career who is organised, proactive and eager to learn. Previous plumbing or showroom experience would be helpful, but it isn’t essential. We’re more interested in finding someone with the right attitude, strong attention to detail and the confidence to take ownership of their work.

This is a full-time, 38-hour-per-week role based in Osborne Park, WA.

A typical day will see you:

• Welcome retail and trade customers into the showroom and understand what they need for their project.
• Provide tailored product and design advice across bathroom, kitchen and laundry solutions.
• Help customers coordinate colours, products and finishes that work well together.
• Prepare quotes, process orders and manage project follow-ups through to completion.
• Maintain regular contact with customers through phone calls and emails.
• Check product availability and work closely with suppliers to coordinate stock.
• Keep customers informed of order progress, delivery timeframes, and any potential delays.
• Build strong relationships with builders, suppliers, and retail customers.
• Maintain a clean and well-presented showroom, including displays, product information, and pricing.
• Learn and maintain product knowledge across plumbing and bathroom solutions.
• Contribute to showroom and branch sales targets.

You’ll take ownership of the customer journey from the time they first enter the showroom until their products are received.

What you’ll need to succeed: 
We’re looking for someone who enjoys helping people, takes pride in staying organised and is comfortable following up to keep projects and sales moving.

This includes:

• Experience in administration, customer service, retail or sales.
• Strong organisational skills and attention to detail.
• Confidence managing emails, phone calls, quotes and ongoing customer follow-up.
• Strong communication and relationship-building skills.
• Reliability, accountability and the ability to work independently.
• Resilience and the confidence to work through delays or changing customer needs.
• A positive attitude and willingness to support the wider branch team.
• An interest in interiors, renovations, colours or design.
• Australian Working Rights: A citizen or permanent resident of Australia or New Zealand. Sponsorship is not offered for this position.

The systems and product knowledge can be taught. What matters most is that you’re willing to learn, follow through on your commitments and take a proactive approach to helping customers.

Your new Company:  
Tradelink isn’t just another business – we’re a dynamic powerhouse of 200+ locations and 1300+ team members across Australia. We reward hard work, invest in our people, and foster a culture that’s supportive, vibrant, and full of opportunities. With career progression, a profit-share scheme, and hands-on learning, you’ll be set up for success from day one.  
  
Tradelink reward their staff through a generous profit share scheme (a share in the Company’s profits based on the businesses successes and individual contribution), as well as exciting career progression opportunities. With a strong client focused mindset, Tradelink value and endorse a fun and vibrant culture.  
  
For more information, visit: https://tradelink.com.au/  
  
Ready to apply? 
If you’re organised, proactive and enjoy helping customers bring their renovation projects to life, we’d love to hear from you.

Apply now with your resume and cover letter.

Please note: Only successful candidates will be contacted for the next stage of the recruitment process. As a prerequisite for this role, candidates may be required to undertake a pre-employment medical screen, National Police Clearance and Drug and Alcohol screen. Thank you for your understanding.