Medical Receptionist

• Westmead location
• Salary packaging
• Full-time
• Start Date: ASAP

About The Skin Hospital

The Skin Hospital is a not-for-profit organisation, with charity status, established to benefit and treat those who suffer from diseases of the skin. We are dedicated to providing excellent Clinical Services, Education & Training and Research & Clinical Trials.

About the role

The primary objective of this role is to provide a high standard of customer service by focusing on supporting The Skin Hospital’s patients, doctors, and nurses.   As the first point of customer contact, the position is seen as critical in establishing a professional image and improving the reputation of The Skin Hospital.

In this role, you will be responsible for:

• Making patient appointments, provision of fee information and meeting patient’s service needs
• Accurate patient billing and daily banking reconciliation
• Maintain compliance with health and safety standards
• Working closely with Doctors, administration and nursing staff

We are looking for an experienced medical receptionist with a genuine caring disposition. If you are able to demonstrate a customer service approach in all interactions, aligned with the values of The Skin Hospital, we would love to hear from you.

About you

To succeed in this role, you will bring:

• Strong attention to detail, accuracy, and organisational skills
• Hospital or busy medical practice front desk/reception
• Processing payments using a billing system
• Experience with health fund billing
• Experience with theatre bookings
• Ensuring a smooth clinic flow of patients

Why join us?

At The Skin Hospital, you’ll be part of a team that is shaping the future of dermatology care. We offer:

• Not-for-profit salary packaging
• Parental Leave
• Staff recognition
• Annual Skin Check
• Access to the Employee Assistance Program (EAP)
• A supportive and collaborative team culture.
• Opportunities for ongoing learning and development.
• The chance to work alongside leading dermatologists and health professionals.

Interested?

Apply now and be part of an organisation that makes a real difference in people’s lives. We are a not-for-profit company, which allows us to offer competitive salary packaging options. Our Westmead facility is close to public transport and our operating hours are between 7.00am and 5.30pm Monday to Friday. For any other queries, please contact Alexandra Grozdanovski, HR Advisor on 0468 836 947.

Note:

• Applications will be reviewed and processed as they are received, therefore early applications are favourable.
• To ensure the quality and safety for our patients, staff and visitors, applicants will be required to provide before commencement a current proof of identity, and proof of immunity to infectious diseases (including COVID-19).
• You must have the right to live and work in Australia to be eligible to apply