Administration Officer

Administration Officer  

This is a full time position, preferring immediate start!

We are seeking a full time, enthusiastic Administration Officer to join our Wollongong team. You will be responsible for the first impressions of the business, as well as providing administrative support to the Sales, Service & Software teams.

The successful applicant will need to have a positive attitude, an enthusiastic work ethic & ability to effectively coordinate administrative duties accordingly.

Duties include:

• General administration / office duties

• Answer incoming telephone calls & forward / re-direct enquiries, as appropriate

• Manage inbound and outbound emails & correspondence

• Perform other clerical duties such as filing, photocopying & scanning

• Entering & maintaining information on spreadsheets & systems

• Assisting to prepare for & facilitate client meetings in the office

• Invoicing / accounts enquiries

• Greeting & assisting walk-in clients

• Lodge & manage warranty claims / parts distribution / parts returns

• Maintain the cleanliness & organisation of office areas

• Other admin duties, as requested by Management

Skills & Requirements:

• Excellent communication skills

• A high level of internal & external customer focus

• Proficient computer skills, in particular with the Microsoft Suite

• Ability to prioritise workloads

• Organisational skills, including time management

• Excellent attention to detail

• A pleasant & professional phone manner

• Experience in accounts & invoicing will be advantageous

Please apply with an updated resume and a cover letter stating how your experience will add value to the business. Only shortlisted applicants will be contacted.