Venues Administration & Bookings Officer

Venues Administration & Bookings Officer

• Salary $72,964.74 to $84,638.44 p/a (pro-rata) + super *
• Permanent part time position – 21 hours per week
• Make a real difference in your community by helping bring Ku-ring-gai’s venues, events and visitor experiences to life

About Ku-ring-gai Council

Ku-ring-gai is one of Sydney’s most beautiful and environmentally rich areas, located just 16km north of the CBD.

With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.

About the role

Council is seeking a Venues Administration & Bookings Officer to join our Visitor Experience & Events team. This is an exciting opportunity to play a key role in the successful administration and operation of community, tourism and event spaces across Ku-ring-gai.

Your duties will include, but are not limited to:

• Manage venue bookings from enquiry to completion, including seasonal, casual, community, Council and filming bookings
• Deliver excellent customer service, building positive relationships with hirers and responding to enquiries by phone, email and correspondence
• Coordinate booking administration, including forms, risk documentation, invoicing, bonds, pre-payments and accurate record keeping
• Work closely with venue and operational teams to ensure facilities, equipment and spaces are prepared and presented to a high standard
• Support events, programs and promotions, including event administration, Wild Birthday bookings, social media, webpages and electronic communications
• Monitor and report on venue operations, preparing booking, usage, income and customer satisfaction reports and identifying opportunities to maximise venue use

Qualifications, Skills & Experience

We’re looking for someone who:

• Has experience in administration, venue bookings, account management or a related field, supported by relevant qualifications or experience
• Holds a current Class C Driver’s Licence
• Has a strong customer service focus and enjoys working with a diverse range of hirers, customers and stakeholders
• Is highly organised, able to manage competing priorities, work independently and meet deadlines
• Has strong communication and teamwork skills, with the ability to work collaboratively across venues, teams and Council departments
• Is confident with technology and administration systems, including Microsoft Office, with experience or the ability to learn booking, records, web and social media systems

Benefits

• 21 hour working week
• Opportunity to purchase up to 2 weeks additional annual leave per calendar year
• Access to a wide range of development and training opportunities
• Supportive, collaborative and values-driven team culture
• Access to Fitness Passport
• Annual Health & Fitness reimbursement of up to $100 (subject to eligibility)
• Novated Lease options available for private use vehicles
• Free onsite parking
• Free confidential Employee Assistance Program
• Convenient Ku-ring-gai location with beautiful natural surroundings

For more information on the benefits offered at Ku-ring-gai Council, please refer to our website click here.

*Salary is equivalent to $43,778.84 - $50,783.06 p/a for 21 weekly hours + super

How to apply

Applicants are required to address all Essential Criteria as listed within the Position Description to be eligible for an interview.

Like to know more? Contact Mardi Pistachia on 9424 0980

Closes: 11:30pm, Monday 31 August 2026

Ku-ring-gai Council is an equal opportunity employer