Head of Learning Services (Sydney)

OpenLearning is working towards increasing access to higher quality education to people worldwide.

In an effort to achieve our mission to be the number one education platform provider in Australia and Southeast Asia by 2020, we partner with the tertiary, vocational, private education and corporate sector to create transformative online learning experiences. 

We are currently looking for a Head of Learning Services (Australia) to be responsible for developing and delivering on the OpenLearning Learning Services strategy and across all OpenLearning clients.

To do this, we need a thought-leader in learning patterns and learning design best practice who can lead our Learning Services team to produce the highest quality learning experiences, effectively streamline the course delivery process from project scoping to completion, and successfully deliver on company targets. By reaching these goals, you will play a crucial role in affirming our market position, team expertise, and performance capabilities.

Are you interested in working at a fast-growing education technology company where you can thrive in a collaborative global work environment and set the benchmark for education quality? 

If so, we'd love to have you apply for this role!

Goals You’ll Work Towards Achieving:

• Effective project scoping and management.
• Team leadership centered on support, empathy, and knowledge sharing.
• Creation of the annual Learning Services business plans, forecasts, and budgets in partnership with the Managing Director, Australia; and deliver against the operational targets set.
• Being a champion for lifelong learning; equipping the Learning Services team to evolve with the needs of our partners, learners, and the business.
• Supporting the integration of new partnerships and ensuring feedback is ongoing to facilitate continuous improvement of OpenLearning’s products and services.
• Working with relevant stakeholders across the organisation, with the aim to deliver beneficial outcomes for the organisation and its partners.

Attributes and Experiences:

• A lifelong learner who is open to giving and receiving feedback in order to learn, unlearn and relearn through challenges and opportunities.
• A problem solver and creative thinker who is driven by a sense of purpose.
• Experience working within a team environment with people across different disciplines and cultures.
• Demonstrated success in leading high-performing teams. 
• Experience working with a range of education providers and demonstrated online learning design best-practices.
• Thought-leadership in learner-centric learning design.
• Experience in the design and development of learning design patterns.
• Project management and resource management.
• Knowledgeable on a range of learning management systems and platforms.
• Relationship and stakeholder management.
• Exceptional written and verbal communication skills.

Ideal candidates for this role might also have:  

• A Master’s in Education, Teaching, Learning Sciences, Instructional Design, or Online Learning.
• The ability to apply social constructivist pedagogy in designing learning experiences.
• Teaching experience.

What You Can Expect From OpenLearning:

• A permanent full-time position.
• A flexible working schedule that values personal autonomy.
• A diverse, safe and collaborative work environment.
• A competitive remuneration package.
• An office conveniently located in the CBD (between Town Hall and Wynyard).
• Lots of drinks, snacks, and team activities!