Retail Security Specialist l Full-Time l NSW (Above Award Remuneration)

Above-Award Remuneration |  Stable Hours |  Career Progression

ABOUT ALLIED SECURITY

Allied Security is an Australasian company with extensive coverage across Australia and New Zealand. Formed by current management in 1992, Allied Security has grown into a national and international security company built on strong relationships, high levels of service, and genuine attention to client needs.

---

ABOUT THE ROLE

The Retail Security Specialist is a dedicated, full-time security role responsible for managing crime-related loss in high-loss retail stores. This position serves as a critical link between store operations, security systems, and law enforcement to deliver a comprehensive loss prevention strategy.

---

WHY JOIN ALLIED SECURITY AS A RETAIL SECURITY SPECIALIST?

-     Above-award pay: Remuneration above the Security Industry Award at the Level 5 Full-Time rate, with all entitlements including superannuation, paid leave, and penalty rates

-     Stable full-time hours: Guaranteed hours with consistent scheduling — no chasing shifts

-     Career progression: Clear pathways into senior security & site supervision roles across our network

-     Supportive national team: Work within an experienced, professional team backed by Allied Security's national operations and management structure

---

KEY RESPONSIBILITIES

-     Maintain a visible presence on the shop floor, respond to and manage safety incidents in real-time, assist covert security personnel, and provide deterrence against high-frequency theft

-     Build and maintain relationships with local police, Centre Management, and security teams, and ensure timely reporting of theft and security incidents

-     Review CCTV footage, collect and organise evidence, upload to the reporting system, and serve as the primary point of contact for police requests

-     Monitor and respond to all loss technology alerts in partnership with the Security Operations Centre, and identify and report high-harm offenders

-     Ensure team members are using and wearing safety devices

-     Assist in investigating internal stock theft

-     Ensure all merchandise is properly product protected

-     Maintain physical security of store premises

-     Provide value-added support across high-risk products, threatening situations and reporting, product protection execution, shop floor security, technology systems and alerts.

SKILLS, KNOWLEDGE AND QUALIFICATIONS

 -     Minimum 3 years' experience in retail security in a supervisor capacity, loss prevention, or a similar security-focused role

-     Retail Security Supervisor experience highly preferred

-     Current NSW Security Licence

-     Current First Aid Certificate

-     Current National Police Check

-     Strong understanding of loss prevention best practices, security systems, and criminal law related to retail theft

-     Excellent verbal and written communication skills, with the ability to interact effectively with team members, customers, and law enforcement

-     Proficient in the use of surveillance equipment including CCTV systems, alarm systems, and other security technologies

-     Strong analytical and problem-solving skills with the ability to make quick, informed decisions under pressure

-     Exceptional attention to detail and ability to identify suspicious behaviour in a retail environment

-     Physical capacity to stand or walk for extended periods and respond to emergency situations swiftly

---

LOCATION

The position is located in New South Wales.

Master License NSW 000107833