Product Designer

Product Designer | NSW Government | $600–$650/day | 12-month contract
Location: Parramatta - hybrid, WFH accepted with a few days per week in office
Contract: 01/09/2026 – 27/08/2027
Hours: 35 hrs/week (7 hrs/day)

About the role
A NSW Government agency is seeking an experienced Product Designer to join a fast-paced agile team, working within design sprints across research, prototyping, testing and iteration. You'll be designing solutions that translate complex technical rating rules into intuitive, accessible user experiences — working within an established Figma design system (built on Salesforce Lightning Design System principles).

Key responsibilities

• Participate in agile design sprints - research, prototyping, testing, iteration
• Incorporate technical rating rules requirements into design solutions
• Build low to high-fidelity wireframes and prototypes within the existing Figma design system
• Ensure designs meet inclusive design and web accessibility standards
• Conduct user testing and iterate based on findings
• Write functional user stories in Jira for the dev team
• Partner with the Design Manager on research strategy and execution
• Synthesise research into insights, advocating for user-centred outcomes
• Document design decisions and rationale in Confluence

Key challenges

• Translating complex technical rules into intuitive UX
• Running effective stakeholder engagement and co-design without derailing sprint timelines
• Managing competing priorities and scope to protect MVP delivery

Essential skills and experience

• Strong stakeholder engagement, communication and relationship management skills
• Analytical, detail-oriented approach to complex technical information
• Ability to manage scope and maintain focus on project objectives
• Advanced Figma skills — design systems, component creation, prototyping
• Strong user-centred design capability, with hands-on research and usability testing experience
• Outcomes-focused, with strong research-to-design translation skills
• 3–4+ years' Product Design experience
• Experience on complex products/services involving multiple user groups, workflows, business rules, approvals, exceptions and integrations
• Experience documenting requirements/user stories/decisions in Jira and Confluence
• Salesforce Cloud experience or interest desirable but not essential