Client Engagement Manager

Are you an experienced Liberty professional ready to take the next step in your career and apply your underwriting or claims expertise in a strategic, market-facing role? As Client Engagement Manager, you’ll have the opportunity to build on your existing Liberty experience while developing strategic relationships with key clients, brokers and internal stakeholders.

This is a compelling opportunity for an experienced insurance professional to broaden their career into Distribution and apply their established insurance knowledge, relationship-management capability and stakeholder-coordination skills. You’ll help coordinate Liberty’s response to client needs, identify opportunities and strengthen whole-of-account engagement. You’ll work with colleagues across underwriting, claims, risk engineering, products and leadership, while building further commercial and market-facing capability.

The role operates within a relatively lean team structure and carries a significant level of autonomy and accountability. We are therefore seeking someone who is already operating successfully at a mid-to-senior level, with the judgement, maturity and proven ability to manage complex stakeholder relationships and deliver outcomes independently. Previous Distribution experience is not essential, but a demonstrated track record of accountability, influence and delivery is important.

If so, read on to find out more!

Key responsibilities

As Client Engagement Manager, you will use your Liberty experience, insurance knowledge and relationship skills to support the execution of Liberty Australia’s Key Client Strategy. You will help strengthen relationships, coordinate a consistent client experience and connect the right people across Liberty to support retention and growth. Duties will include but not be limited to:

About you

You will be an experienced insurance professional, such as an underwriter or claims specialist, who is ready to apply your technical knowledge and established relationship-management capability in a strategic, market-facing role. You will have demonstrated the judgement, maturity and autonomy required to manage complex stakeholder relationships, coordinate activity across multiple Liberty functions and represent client priorities effectively.

Previous Distribution experience is not essential. We are looking for someone who can bring strong relationship management, market-facing capability, a self-starting approach and a genuine interest in understanding and advocating for clients. You will be expected to take ownership, exercise sound judgement and deliver outcomes with a high degree of independence.

You will bring:

What’s Next?

Does this role sound like you or do you know someone great? If so, then we would love to hear from you.

APPLY or REFER someone now by sending us an email. 

Please include an updated resume and we will take it from there. Please note, those who do not make the shortlist will not be contacted.

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements and timelines. For country-specific details, please consult your loc