Supervisor - Field Service

We are looking for a talented Supervisor – Field Service Mechanical to join our team specialising in, repairs and servicing and support  of Cummins  engines in  Automotive, industrial, Marine, High horsepower and  Power generation applications  for our Adelaide branch. This key appointment is responsible for coordinating all off-site based activities whilst providing direction to a team of dedicated field service technicians.

In this role, you will make an impact in the following ways: 

• Efficiently manage the day to day running of field service work,

• Plan, schedule and allocate all field service repair events for the branch,

• Lead, mentor, and coach field service technicians - remotely supervise repairs and sign off on Technicians work - track and measure technician productivity and performance,

• Building and maintaining relationships with customers and suppliers,

• Provide technical support to the staff. 

• Maintain a safe workplace in accordance with OH&S requirements. Conduct quality checks.  Identify opportunities for continuous improvement initiatives

• Maintain a high level of housekeeping, workflow, and traffic management in the site.

To be successful in this role you will need the following: 

• Proven supervisory/leadership experience with a strong technical background – ideally within heavy diesel

• Significant experience in a workshop environment with Strong leadership and people management skills 

• Heavy Vehicle qualification - preferred

• Motivated towards developing a high performing and professional team and their commitment to safety and providing exceptional customer service 

 Compensation and Benefits

• Full-time role, 38 hours per week

• Overtime available with penalty rates for all hours above 38

• All PPE and uniforms supplied

• Domestic relocation available for the right candidate

• Annual bonus + superannuation

• Safety-first culture with ongoing training and career development

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.