Administration Officer

When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.

About the role 

You’ll be part of our Aged Care Services team, helping keep things moving behind the scenes so our clients receive the support they need. From answering enquiries and coordinating appointments to keeping records accurate and systems up to date, every day brings something different. You’ll work closely with staff, clients and stakeholders, using your initiative to solve problems, stay on top of competing priorities and make sure the little details don’t get missed. Most importantly, you’ll bring a positive attitude, strong organisation skills and a genuine interest in helping others. 

About you 

If you’re the kind of person who likes keeping things organised, helping people and knowing your work makes a difference, this could be the role for you. You’ll be comfortable juggling different priorities, picking up new systems and communicating with a wide range of people.Your key experience will include:

• Previous experience in an administration role, with strong attention to detail and the ability to manage multiple priorities
• Experience with the Commonwealth Home Support Programme (CHSP) and Support at Home is highly desirable
• Confident written and verbal communication skills and a customer-focused approach
• Strong computer skills, including Microsoft Office, with the ability to quickly learn new systems and platforms
• A Certificate II in Administration or a relevant field is desirable
• Current Driver’s Licence
• National Police Clearance obtained within the last six months 

About the benefits  

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.  As a valued team member, you’ll also enjoy access to: 

• Not for profit Salary Packaging options up to $18,000! 
• Childcare discounts for your little ones 
• Options to purchase additional leave 
• Career Pathways, Professional Development and Training 
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations 

How To Apply 

Click "Apply Now" to visit our website and share your application. The easiest way to apply is upload your CV and our system will prepopulate your application details for you!

Applications close on 12 September 2026 but apply early as recruitment may begin before this date.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like accommodations to apply contact hr@mercycare.com.au 

When life needs care, we are there

As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive. 

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.