Associate Manager, Venue Services & Events

Associate Manager, Venue Services & Events

We are seeking an Associate Manager, Venue Services & Events to drive the commercial success and operational excellence of venue hire and events across Museums of History NSW's iconic properties. Combining day to day operational oversight with team leadership and guidance, you'll grow revenue, expand our client base, lead catering and stakeholder relationships to deliver exceptional experiences that activate our heritage sites, increase visitation, and support MHNSW's ambitious commercial and cultural objectives.

 What the opportunity is:

• Employment with Museums of History NSW.
• Clerk Grade 7/8. Remuneration package includes salary ($116,981 - $129,492), employer's contribution to superannuation and annual leave loading.
• Full-time employment on an ongoing basis.
• The role will work across Sydney.
  

What we do

Museums of History NSW brings together a portfolio of iconic museums, rich collections and heritage sites, the nation’s oldest archive collection, vital recordkeeping services and expert staff.

We bring history to life by sharing the stories of our places and collections. Through the State Archives Collection, we manage NSW’s official documentary heritage, supporting government transparency and the public’s right to access information.

These two roles do not just sit side by side – they inform and enrich each other. By preserving and making accessible our places, collections and archives, we create opportunities for people to explore the past and better understand their own place in the world. By supporting lifelong learning and inviting people to come together, we promote civic literacy, empathy, wellbeing and belonging.

We believe that history belongs to everyone. This is the promise and the purpose of MHNSW.

Museums of History NSW is a state cultural institution, established under the Museums of History NSW Act 2022. It is an agency of the NSW Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS).

What you'll do with us: 

Manage the sales and operational delivery of commercial venue hire bookings and events across Museums of History NSW properties to meet the organisation’s strategic goals around activating our sites; increasing visitation and driving significant self-generated revenue.

For more information on the role, please contact Rebecca Simeon, Manager, Venue Services & Events at 02 8239 2493 or  Rebecca.Simeon@mhnsw.au.

Click here for the role description, including the capabilities required for this role.

What you need to do to apply

To apply you will need to submit the following:

• A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role.
• A current resume listing two referees, and
• Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter.

What you need to tell us - Targeted questions: 

1. This role will manage the operational delivery of the Venue Services & Events team’s commercial venue hire bookings across multiple MHNSW properties to generate revenue and visitation. Provide an example that demonstrates your experience leading day to day venue or event operations across multiple locations. In your response, outline how you managed the successfully delivery of a high volume of corporate and/or private venue hire bookings with consideration to stakeholder engagement, managing operational risks and compliance within budget objectives.
2. Describe a scenario where you developed a significant new venue-based operational process to improve efficiencies, generate revenue or reduce costs; which required consultation and approval from multiple stakeholders with competing business priorities. What steps did you then take to bring the consultation together and what personal attributes did you use to achieve a favourable outcome?

Essential requirements of the role:

• Relevant tertiary qualifications in event management or business-related subject and/or a minimum of 5 years or more experience in managing venues and commercial hospitality business activities.
• Experience and proven track record in implementing venue hire strategies to achieve strong profitable business growth, working to set budgets and targets.
• Superior leadership skills with the ability to effectively manage and motivate staff as part of a high-performing events team to deliver individual goals and organisational priorities.
• Proven experience in working within a cross-functional team environment with a strong commitment to high level of customer service.
• Ability to work collaboratively with a range of internal and external stakeholders, to build and maintain effective business relationships with team members, clients, suppliers and stakeholders.
• Superior negotiation and influencing skills with highly developed written and verbal communication skills with a commitment to customer service delivery.
• A working knowledge of sales, event diary booking and CRM systems.
• Willingness to work across and ability to travel to multiple work locations.
• Must hold a current NSW Driver’s Licence.
• Must hold a current First Aid & CPR Certificate.
• Ability to undertake manual handling tasks such as lifting, carrying, bending and moving furniture and equipment around heritage sites.

Also note:

• For additional resources to help prepare your application and understanding of the process please refer to Applying for a job.
• Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks. If you are a person who requires adjustment and would like to request assistance, please contact MHNSWrecruitment@mhnsw.au.
• For technical support with your application, please contact MHNSWrecruitment@mhnsw.au.
• To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
• All successful candidates will be required to undergo a criminal record check with NSW Police.
• A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
  

Submit your application before the closing date: 11:59pm Thursday, 10 September 2026.

Diversity and Flexible Working

We are expert keepers and tellers of history, and its many stories, peoples, and cultures.  We want to create a team and workplace that reflects this diversity as well as the diversity in the communities we serve. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better, more inclusive results and connects our people to our communities, to our history, and to each other.

Our vision is to support and empower First Nations people, communities and culture, and across the sites that we care for, we are committed to shifting perspectives, truth telling and delivering honest reflections on history.
We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.

If you are a First Nations applicant who would like to have a yarn about the role, or require additional support, please contact Dennis Taylor our Manager First Nations Employment & Engagement on 02 8239 2284 or via dennis.taylor@mhnsw.au.

Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks. 

If you are a person who requires adjustment and would like to request assistance, please contact Liz Akerboom on 02 8239 2355 or via MHNSWRecruitment@mhnsw.au.

For more information, please visit:

Information on adjustments available for the recruitment process.

Thank you for your interest in this role. We look forward to receiving your application.