Supervisor

Safeguarding communities and unlocking potential.

About the Role

As our Supervisor, you will play a key role in managing the delivery of insurance repair projects, ensuring works are completed safely, on time and to a high standard. You will oversee multiple jobs, coordinate trades, and work closely with customers, insurers and internal teams to deliver quality outcomes. This hands-on role combines site supervision, stakeholder management and project coordination, requiring strong communication, organisation and a proactive approach to problem-solving. You will ensure projects are delivered in line with KPIs, budgets and HSEQ requirements, while providing excellent customer service throughout the repair process.

Key Responsibilities

• Lead and coordinate on-site trades and subcontractors to ensure efficient, high-quality project delivery
• Manage multiple projects simultaneously, maintaining schedules, budgets and project plans
• Supervise insurance repair works from commencement to completion, ensuring timelines and standards are met
• Liaise with customers, insurers and internal teams, providing clear updates and managing expectations
• Monitor site safety and ensure compliance with building codes, regulations and HSEQ standards
• Maintain accurate site documentation, reporting and system updates throughout the project lifecycle

About You

• Experience in a Supervisor role within insurance repair environments
• Relevant qualification/ trade certificate in construction, Supervisors/ Builders License, White Card and current driver’s licence
• Strong understanding of building practices, codes and safety requirements
• Proven ability to lead teams, manage trades and multiple projects in a fast-paced environment
• Excellent communication and stakeholder management skills
• Proactive, organised and team-focused with a strong commitment to quality and customer service

Why Join Us?

• Purpose & Impact – Be part of a purpose-driven organisation helping people rebuild and recover after unexpected events, making a real difference to individuals, families and communities.
• Supportive Team Culture – Our employee-led Culture Club helps bring our people together through social events, team activities and celebrations throughout the year.
• Rewards & Recognition – We celebrate our people through our Values Champion Program, including quarterly and annual awards.
• Career Growth & Development – Grow your career with opportunities to progress laterally and vertically across our group of businesses.
• Health & Wellbeing – Access confidential support through our Employee Assistance Program (EAP) and participate in wellbeing initiatives like our annual wellness competition and corporate discounts on health insurance with Medibank & AHM (through Employment Hero).
• Financial & Lifestyle Perks – Enjoy earned wage access, retail discounts with leading brands, exclusive offers with partners like Virgin Australia, Booking.com and Engie, plus discounted gift cards and cashback cards across thousands of retailers.
• Travel & Holiday Benefits – Plan your next getaway with 1000 Mile Travel, our corporate travel partner, offering tailored holiday planning and a $50 voucher on your first booking.

About Us

Rizon is a leading provider of insurance repair and restoration services, supporting insurers, partners and customers across Australia following property damage events. Our team specialises in managing the repair process from initial claim through to completion, ensuring quality outcomes while delivering exceptional customer experiences.

At Rizon, we are committed to safeguarding communities, supporting our partners and creating opportunities for our people to grow and thrive. Our people are our greatest strength. We pride ourselves on our collaborative culture and the support we provide our team, recognising that every individual plays an important role in our success.