Administration Support Officer

Mater Hospital Springfield are currently seeking casual Administration Officers! They will join high-performing teams across a variety of specialised units at our newly established hospital! 

Based at our Springfield campus, this role will be part of a landmark moment in Queensland healthcare at Mater Hospital Springfield which opened early 2026. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU, maternity, emergency and medical, surgical services, it’s set to care for over 200,000 patients annually.

Salary range: $32.02 - $37.35 per hour (plus casual loading) plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

As a valued member of our friendly and values-driven team, you’ll contribute to the smooth and efficient delivery of administrative services. Your key responsibilities will include:

• Providing professional front-of-house and administrative support to patients, families, staff, and VMOs
• Accurately recording and maintaining patient information using hospital information systems
• Responding to general patient and VMO queries with warmth and professionalism
• Assisting with appointment and clinic management
• Supporting general administrative tasks as required

About you

You’ll bring a proactive, team-oriented approach and a genuine commitment to patient-centred care. To succeed in this role, you will have:

• Well-developed customer service and communication skills
• Previous administration experience within a hospital or healthcare environment (essential)
• Experience using medical terminology (desirable)
• Advanced computer literacy, including Microsoft Office
• Strong attention to detail and accuracy
• Experience with iPM or similar hospital systems (desirable)
• A collaborative mindset and enthusiasm for continuous improvement

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 12 hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. 

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.