Part Time Assistant Manager, Self Storage Facility

About Roomia

Roomia is one of Australia’s fastest-growing independent self storage operators, with over a decade of experience delivering modern, customer-focused facilities. 

With ambitious growth plans and a supportive, people-first culture, we pride ourselves on making storage simple, flexible, and hassle-free for Australians.

About the Role

We’re looking for a self-motivated and reliable Part-Time Assistant Store Manager to join our team – a great opportunity for someone who values flexibility while balancing study, family, or other life commitments.

Based at our brand new 800-unit facility, you’ll take an active role in the day-to-day operations and management of the site. From providing outstanding customer support to ensuring our facility is always presented at its best, you’ll play a key part in making every Roomia experience exceptional.

This part-time role is scheduled across three days, including a fixed Saturday shift from 9 am to 2 pm. The remaining hours (up to 15 per week) can be arranged flexibly to suit school hours or other commitments. You’ll enjoy work-life balance while still playing a vital role in our team.

This role is perfect for someone who:

• Delivers outstanding customer service with a smile

• Enjoys a mix of hands-on operational and customer-facing tasks

• Wants to contribute to a growing business where their efforts truly make an impact

• Values flexibility to balance study, family, or lifestyle commitments

If you’re ready to help people discover how a little extra space can change their life, here’s the key to your next career move.

Duties and Responsibilities

• Handle enquiries and be the welcoming face of Roomia, delivering exceptional customer service and resolving queries promptly

• Maintain accurate customer and inventory records, and manage overdue accounts in line with procedures

• Ensure all units and grounds are always clean, safe, and well-presented

• Contribute to a positive, team-oriented company culture
  

Our ideal candidate

• Proven computer and literacy skills including a working knowledge of Microsoft Office software

• Ability to manage multiple tasks and projects

• Accurate filing and record-keeping skills

• Strong communication skills, with the ability to solve problems, resolve conflict, and build lasting customer relationships 

Benefits of being a part of the Roomia Team

• Rewards and recognition through a competitive salary package, monthly bonus program, and incentives

• Generous staff discount on storage facilities & merchandise

• Free on-site parking

• A collaborative, inclusive workplace with an exceptional culture

• Working hours designed to support great work-life balance

 Applications close Sunday 20 September – but please don’t wait!

We’ll be reviewing applications as they come in. Please include a cover letter telling us why this role excites you, we’d love to hear your story and what you’ll bring to the Roomia team.

Thank you for considering a career with us.