Restaurant Supervisor | Japanese Cuisine | Chadstone

[MARAE IZAKAYA at Chadstone Shopping Centre] - Restaurant Supervisor

Join our team at MARAE IZAKAYA!

MARAE IZAKAYA is an exciting Japanese Izakaya & bar located at Chadstone Shopping Centre. We are currently seeking a passionate and experienced and motivated Venue Supervisor to support daily operations and lead the front-of-house team..

This role is ideal for someone with strong leadership skills, attention to detail, and a passion for hospitality who thrives in busy and high-pressure environments.
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About Us

Marae Izakaya, located in Chadstone Shopping Centre, is best known for our Sushi Train and Yakiniku, offering fresh, premium-quality food. We are committed to delivering exceptional food and attentive, professional service to every guest.

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Key Responsibilities:

• Deliver and maintain excellent customer service at all times.
• Lead, supervise, and train front-of-house staff to company standards.
• Ensure smooth daily restaurant operations during service.
• Handle customer feedback, complaints, and problem-solving professionally.
• Maintain high standards of presentation, cleanliness, and food safety.
• Monitor staff performance, workflow, and service quality.
• Assist with opening and closing duties as required.
• Work closely with kitchen and management to ensure a seamless guest experience.
• Remain calm, organised, and efficient in busy and stressful environments.

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About You

• Passionate about hospitality and assisting customers.
• Strong work ethic and leadership mindset.
• Excellent communication and interpersonal skills.
• High attention to detail and ability to multitask.
• Confident in decision-making and problem resolution.
• Reliable, punctual, and professional in appearance and attitude.

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Requirements

• Minimum 1 year Supervisor experience in a hospitality venue
• Valid Food Safety Certificate (DoFood / Food Handler Certificate).
• Valid RSA Certificate.
• Experience in fast-paced, high-volume restaurants preferred.
• Availability to work weekends and public holidays.
• AUS PR, AUS &NZ Citizen holder only

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Working Hours

• 30-38 hours per week, including weekends.
• Flexible roster, including evenings (Mon-Sun).

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About the Benefits

• Competitive pay rate: $39.13 per hour+ Super.
• Weekend & Public Holiday penalty rates+ Super.
• Supportive team environment
• Job Type: Casual
• Career growth within a professional hospitality group

This is an opportunity to be part of a growing business with ongoing opportunities and attractive rewards for the right candidate.

Job Type: Casual

Pay: $39.13 per hour

Experience:

• Supervisor: 1 year (Preferred)
• Wait Staff experience with leadership responsibilities: 2 years (Preferred)

Licence/Certification:

• RSA (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person