Casual Retail Assistant

Who is July?

We sell beautiful things to beautiful people. Founded in 2018, July exists to bring better designed products around how we travel.

Creating durable high spec luggage at a fraction of the traditional price means we are giving all people the opportunity to own luggage that lasts a lifetime.

We’re direct-to-consumer and in love with our customers; we retail directly into Australia and US markets, with more coming.

We’re a young team looking to showcase our Australian offering globally, and we’d love for you to join us. @July on socials or check us out at july.com

Who we look for

Design-focused, helpful, considerate.

July people are unique. They are enthusiastic about travel, energetic, love to share their travel experiences. They thrive in a teamwork environment, are authentic and honest and value fun at work. 

We are sales driven but don't want to only focus on conversion. Our goal is to help people in any way they need guidance: whether it be travel tips or packing hacks.

We talk about our travel experiences: where to go in cities you’ve visited, what must-try foods you’ve had or how to find that hidden cafe you stumbled upon.

We’re adventurers, risk takers, creatives and curious about the world!

We represent a travel brand that loves to travel, and your experiences around it is what makes you a perfect fit for July.

A day in the life of a July retail assistant: 

• Provide customers with world-class experience in areas of product and culture, sharing authentically about product use and their own travel experiences. 

• Product education: communicate features, benefits, usage and best care instructions

• Demonstrate the culture held within July, including: Attitude of fun, passion for new experiences and curiosity whilst creating a warm and relaxed environment for customers

• Receive and restock shop and stock room independently, counting stock twice a week

• Answers phone inquiries as required 

• Utilise Point of Sale card system, process payments, refunds and exchanges and issue gift cards

• Communicate with the team for order details, pick-up and delivery

• Move around boxes for inventory that can weigh up to 10kg

To succeed in this role:

• Experience in fashion retail

• Passion for travel 

• Upbeat, optimistic, passionate, friendly and authentic 

• Active listener and engaged storyteller

• Responsible and dependable

• Enthusiasm to deliver exceptional customer experience

• Opportunity to be a part of a fresh team with an iconic product.

• Clear verbal communication - verbal and written

• Strong organisational and time management skills with the ability to multi-task.

• Able to work independently

• Weekend, late night trade and public holiday work as required