Fundraising Administrator

• Part-time - 15 hours per week

Help turn generosity into better eye care

Join the Sydney Eye Hospital Foundation and play an important role behind the scenes in turning the generosity of our donors and community into better outcomes for patients.

We’re looking for a highly organised, detailed, focused Fundraising Administrator who enjoys working with data, systems, and people. You’ll take ownership of donation processing and database administration while helping our small, passionate team deliver effective fundraising and supporter engagement.

This is an opportunity to use your administration and CRM expertise for a purpose that matters — helping support the world-class eye care delivered through Sydney Eye Hospital.

About Sydney Eye Hospital Foundation

In 1981, three Sydney ophthalmologists — Professor Francis (Frank) Alfred Billson AO, Dr Frank Lane Ritchie CBE and Dr John Wallis (Jack) Hornbrook — shared a vision to improve eye health services for the community.

That vision led to the creation of the Sydney Eye Hospital Foundation and a strong collaboration between doctors, nurses, volunteers, patients, philanthropists and the wider community.

Today, the Foundation continues to grow this legacy, raising funds to support innovation, research, technology, education and patient care at Sydney Eye Hospital and beyond.

About the opportunity

Reporting to the Fundraising and Operations Manager, you’ll provide essential administrative support across fundraising, donor services and the Foundation’s day-to-day operations.

You’ll be responsible for ensuring donations and supporter information are accurately processed and maintained in our CRM, while also supporting fundraising campaigns, donor journeys, events and community engagement.

This is a hands-on role where your attention to detail, initiative, and ability to improve systems will make a genuine difference.

What you’ll be doing

Donor services and database administration

• Process donations received by phone, digital channels, written correspondence, and in person.
• Respond to donor and community enquiries professionally and promptly.
• Maintain accurate supporter records and donation information in Salesforce, ensuring high-quality data and data hygiene.
• Process and reconcile donation and engagement information across fundraising programs.
• Maintain accurate coding and data entry and ensure records are kept up to date.
• Follow appropriate privacy, data protection, and operational procedures.
• Identify database and process issues, investigate solutions, and contribute to continuous improvement.

Fundraising and supporter engagement

• Assist with donor pipeline management, stewardship activities and supporter journeys.
• Extract and prepare donor data and supporter lists to support acquisition and retention activities.
• Support fundraising campaigns and initiatives.
• Assist with the coordination of fundraising events and community engagement activities.
• Contribute ideas and identify opportunities to improve fundraising administration, systems and supporter experiences.

General administration

• Respond to general enquiries via email, phone, and in person.
• Assist with office administration, stationery and supplies.
• Coordinate incoming and outgoing mail and couriers.
• Assist with maintaining a safe, compliant and welcoming workplace.

About you

You’ll be someone who takes pride in getting the details right, enjoys making systems work better, and understands the importance of providing a positive experience for supporters.

You will ideally bring:

• Relevant experience in fundraising administration, database administration, data entry, customer service, or related field.
• Strong CRM experience; Salesforce experience is highly desirable.
• Excellent attention to detail and commitment to maintaining accurate data.
• Strong administrative, organisational and time-management skills.
• A proactive, solution-focused approach to improving systems and processes.
• Confidence working with data, reporting, and Microsoft Office.
• Excellent written and verbal communication skills.
• A professional and personable approach when dealing with donors, supporters, and the community.
• Experience or interest in supporting events and fundraising activities.
• The ability to work independently while contributing positively to a small, passionate, and fast-paced team.
• Most importantly, a genuine interest in supporting the work of Sydney Eye Hospital Foundation and the patients and community it serves.

Why join the Sydney Eye Hospital Foundation?

You’ll join a small and passionate team where your contribution is visible and valued.

Every donation we receive represents someone in our community choosing to support better eye care. Your work will help ensure those gifts are processed accurately, our supporters are looked after, and our fundraising efforts can continue to make a difference.

You’ll have the opportunity to bring your expertise to an organisation with a clear purpose — supporting sight-saving care, research, innovation and education at Sydney Eye Hospital.

Ready to make a difference?

If you’re an organised and proactive administrator who wants to use your skills for a meaningful purpose, we’d love to hear from you.

To apply, please click ‘Apply now’ by the closing date.

If, after reading the position description, you’d like more information, please contact Kim Belley at info@sehf.org.au using the subject line: Fundraising Administrator enquiry via EthicalJobs.

A position description is attached.