Salesforce Architect

Job Description

Core (Generic) Skills and Experience

Vendor and Stakeholder Management Demonstrated ability to effectively manage vendors, delivery partners, and business stakeholders.

Strong communication, negotiation, and relationship management skills to ensure successful project outcomes.

Architecture Governance And Presentation Skills

Proven experience preparing and presenting solution designs, architecture artefacts, and recommendations to governance forums.

Ability to engage with Transport governance bodies, including Architecture Design Review Forum (ADRF), Architecture Governance Design Authority (AGDA).

Compliance and Assurance Support

Experience supporting and contributing to internal assurance and compliance activities, including:

Cyber Security Assessments

Records Management Assessments

Privacy Impact Assessments (PIA)

Other Governance, Risk, And Compliance Reviews As Required.

Demonstrated experience with enterprise CRM platforms such as Salesforce.

Ability to design and integrate CRM solutions to support business processes and customer engagement.

Database Design and Migration

Strong experience in Oracle database design, implementation, optimisation, and migration.

Knowledge of database modernisation and migration best practices.

Data Architecture and Analytics

Experience defining and implementing data architecture solutions, including data modelling, integration, governance, and analytics platforms.

Understanding of data management principles and data-driven decision-making capabilities.