General Manager - Home Care

General Manager - Home Care

Competitive Salary plus super plus salary packaging plus fully maintained vehicle or vehicle bonus

Permanent, Full Time Role

Based in South Perth and Bull Creek

The General Manager Home Care is responsible for the strategic and operational leadership of raafa's Home Care business, ensuring the delivery of high-quality, safe, compliant and financially sustainable services that meet the needs of older Australian

Benefits to you: 

• Competitive Salary - RAAFA Continues to support our people with industry leading salaries!
• Salary packaging – as a non-profit organisation, you can salary package up to $18,549!
• Career & Development Paths – RAAFA offers various ongoing career development opportunities!
• Employee Assistance Program - Access confidential counselling services for personal or work related issues!
• Employee Referral Program - earn bonuses for recommending friends!
• Long Service Recognition - Be celebrated by the entire organisation at 5 year service milestones!
• RAAFA Rewards - Discounted services including health insurance and gym membership!
• Corporate Zoo Membership - Visit Perth Zoo for free!
• Aviation Heritage Museum - Free entry for RAAFA staff!
• Supportive culture - be welcomed into an organisation who provide a supportive, friendly and positive culture within all of our staffing groups!

The role and you:

• Provide strategic leadership and direction for the Home Care portfolio, ensuring services are sustainable, customer-centred and aligned to raafa's organisational strategy.
• Lead the development and execution of a contemporary Home Care operating model that delivers service excellence, scalability, workforce effectiveness and long-term growth.
• Drive the transformation of Home Care services to respond to evolving customer expectations, market opportunities and regulatory reform.
• Build and lead a high-performing leadership team that fosters accountability, innovation, continuous improvement and a values-driven culture.
• Develop and execute growth strategies that increase market share, client numbers, service utilisation and revenue across the Home Care portfolio.
• Hold accountability for the commercial and financial performance of the business, ensuring strong financial stewardship and achievement of strategic objectives.
• Ensure effective governance, risk management and compliance with all legislative, regulatory, funding and contractual requirements.
• Contribute as a key member of the senior leadership team, providing strategic input into organisational priorities, reform implementation and integrated service delivery across raafa.
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About you:

• Significant senior leadership experience within the aged care, home care, health or community services sector, with demonstrated accountability for operational performance, service delivery, workforce management and financial outcomes.
• Extensive experience leading a large, geographically dispersed workforce, with a proven ability to build leadership capability, drive performance and foster a high-performing culture focused on quality and customer outcomes.
• Demonstrated experience in Home Care, including a strong understanding of the Support at Home program, Home Care funding models, care management, service delivery and contemporary operating models.
• Strong knowledge of the Aged Care Act, Aged Care Quality Standards and other legislative, regulatory and compliance requirements relevant to Home Care services.
• Proven experience developing and implementing scalable operating models, systems and processes that support sustainable growth, operational efficiency and service excellence.
• Strong commercial acumen with demonstrated experience managing budgets, financial performance, funding, pricing, forecasting and business growth.
• Experience leading business transformation, change management and continuous improvement initiatives within complex service delivery environments.

About us:

Our organisation is nearly 100 years old and built on foundations of care and support, core values that still stand strong throughout all our services today. To this end, we are proud of our heritage, the services we deliver and our people!

Our core values of Respect, Care and Honesty underpin who we are, our behaviours and how we operate, we call this The RAAFA Way! We have an amazing culture, led by our people who make a real impact to the lives of those we care for every single day.

We aim to create communities open to all. Our Seniors Living services are connected and offer a continuum of care to people living across our seven large, active and vibrant retirement living estates. Whether it's one of our five warm and welcoming residential aged care homes or our in-home individualized care and services provider, RAAFA Home Care, we are in the business of people looking after people.

What you need to do:

• Update your resume
• Be eligible to work in Australia
• Satisfactory National Police Certificate (on commencement of employment to be within six months from date of issue) or willing to obtain one
• Be up to date with your Flu vaccinations
• Click “Apply to this Job”

For more information, please call or email us on 08 9288 84***or ***************@raafawa.org.au

RAAFA WA reserves the right to withdraw, shortlist and interview applicants prior to this date