ADMINISTRATION / RECEPTIONIST

We are looking for a reliable, highly organised and professional Administration / Receptionist with excellent attention to detail and a strong work ethic to join our real estate office in Orbost.

The position will initially be offered on a casual basis, with the potential to progress to permanent part-time or full-time employment for the right person.

This is primarily an administration and reception position, suited to someone who enjoys working with people, providing excellent customer service and keeping a busy office organised.

An Agent's Representative qualification is not required for this position, although applicants who hold a relevant real estate qualification or have previous real estate experience will be highly regarded.

ABOUT THE ROLE

Working alongside and providing administrative support to our real estate team, your responsibilities may include:

• Providing professional reception and front-of-office customer service

• Answering and directing telephone calls and responding to general enquiries

• Greeting clients and visitors in a friendly and professional manner

• Managing incoming emails, office correspondence and general enquiries

• Data entry and maintaining accurate information in our real estate software/CRM

• Preparing, formatting, scanning, copying and filing documents as directed

• Maintaining accurate electronic and physical office and property records

• Following up administrative documentation and ensuring files are complete and up to date

• Providing administrative support to our sales and property management teams

• Assisting with the preparation and uploading of approved property marketing materials and advertisements

• Coordinating administrative arrangements for property photography and advertising as directed

• Assisting with scheduling appointments, inspections, meetings and other diary commitments as directed by the real estate team

• General office organisation, filing and record keeping

• Maintaining a tidy, organised and professional reception and office environment

• Providing other general administrative and reception support as required

ABOUT YOU

The ideal applicant will be:

• Highly organised with excellent attention to detail

• Reliable, punctual and committed to their work

• A friendly, professional and confident people person

• Confident answering telephone calls and communicating with clients

• Able to learn quickly, multitask and manage competing priorities

• Someone with a strong work ethic and positive "can-do" attitude

• Able to work independently while also contributing to a small team

• A strong written and verbal communicator

• Comfortable using computers, email and Microsoft Office

• Able and willing to learn new software and office systems

• Able to follow procedures, instructions and established office processes

• Professional and discreet when handling confidential or sensitive information

• Willing to learn, take direction and develop their skills

• Well presented with a professional manner in a client-facing environment

• The holder of a valid driver's licence

Experience using real estate software or CRM systems would be an advantage but is not essential.

EMPLOYMENT DETAILS

Employment Type: Casual
Location: Orbost, Victoria
Hours: To be discussed with the successful applicant
Remuneration: In accordance with the applicable modern award, classification and employment arrangements
Future Opportunity: Potential to progress to permanent part-time or full-time employment for the right person

WHY JOIN US?

This is a great opportunity for someone who enjoys administration and customer service to become part of a local real estate office and gain valuable experience within the property industry.

For the right person, there may be opportunities to progress to full-time employment, develop their skills and take on additional responsibilities as they grow within the role, subject to any qualifications or authorisations required for those additional duties.

HOW TO APPLY

Please send us your resume and a short cover letter outlining:

• Your previous work experience

• Your availability

• Any relevant administration, reception, customer service or real estate experience

Applications will be treated confidentially.

Employment conditions will be in accordance with applicable Australian workplace laws and the relevant modern award.