Lived Experience Engagement Support Officer (Internal Applicants Only)

• Support lived experience-led participation, co-design and systems improvement initiatives
• Part time, fixed term 4 month secondment opportunity – 0.6FTE (45.6 hours per fortnight)
• Support Hub, Burnley

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate people and guide recovery.

About the role

The Lived Experience Design and Development team supports the implementation of mental health system reform and service innovation informed by lived expertise, intersectionality, human rights and social justice. The team strengthens participation and co-design practice across Mind, including the Victorian Mental Health and Wellbeing Locals, by building the structures, processes and supports that enable meaningful community involvement.

We are seeking a passionate and organised Lived Experience Engagement Support Officer to provide high-quality coordination, administration and engagement support for Lived Experience Advisory Teams (LEATs) and other co-design and participation activities. Drawing on your lived or living experience and commitment to social change, you will help create accessible, inclusive and meaningful opportunities for people to shape services and systems.

Key responsibilities

• Coordinate recruitment, onboarding and participation processes for LEAT members and other lived experience groups.
• Provide end-to-end administrative support including meeting coordination, agendas, minutes, communications and participant payments.
• Support the planning and delivery of training, workshops, co-design activities and community engagement initiatives.
• Build and maintain strong relationships with community members, peer practitioners, Locals teams and key stakeholders.
• Champion lived expertise, accessibility, trauma-informed practice and inclusive participation across all engagement activities.

What you'll bring

• Lived/living experience of mental distress and recovery, and/or as a family member or carer, with the ability to utilise lived expertise ethically and purposefully.
• Completion of Intentional Peer Support (IPS) Core and/or Advanced training.
• Experience in a project support, administrative or coordination role within community mental health, lived experience or not-for-profit settings.
• Strong organisational skills with experience coordinating multiple stakeholders, managing priorities and maintaining accurate records.
• Excellent written communication skills and confidence preparing meeting packs, agendas, minutes and participant communications.
• Understanding of lived experience approaches, recovery-oriented practice, trauma-informed practice, human rights-based approaches and inclusive participation principles.

Benefits

• Salary packaging up to $15,899 p.a. to increase your take-home pay.
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to the Employee Assistance Program (EAP) for you and your immediate family.
• Ongoing professional development, reflective practice and supervision opportunities.
• Fitness Passport access to a wide range of health and fitness facilities.

Interested?

To apply visit Mind Careers - reference number 500213. Online applications must be submitted by 11pm Thursday 13 August 2026. Please contact the person below for more information.

Gaby Bruning – Lived Experience Development Lead

************@mindaustralia.org.au

Position Description
 PD - Lived Experience Engagement Support Officer (LE).pdf

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at **@mindaustralia.org.au