Operations Administration Assistant - Ryde

What You’ll Be Doing:

• Contribute to a fast-paced environment where no two days are the same, providing administrative support across a variety of operational activities.
• Provide front-of-house reception support, including answering enquiries, welcoming visitors and managing lost property.
• Coordinate a range of depot administration tasks including banking, petty cash, purchasing, uniform orders and general office administration.
• Support depot operations by assisting with charter bookings, driver enquiries, student transport administration and maintaining operational records.
• Liaise with internal and external stakeholders including drivers, schools, customers and Transport for NSW to deliver exceptional service.
• Assist with depot compliance activities including audits, drug and alcohol testing administration, inductions and operational documentation.

What You’ll Bring:

• Previous administration or operations support experience in a busy, customer-focused environment.
• Strong computer skills, including Microsoft 365 (particularly Outlook, Excel and Word), with the ability to quickly learn new systems.
• Excellent organisational skills with the ability to prioritise competing tasks, manage deadlines and maintain a high level of accuracy.
• Confident written and verbal communication skills, with the ability to build positive relationships with a wide range of stakeholders.
• A flexible, proactive approach with strong attention to detail and the ability to follow policies and procedures.
• Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights.

What We Offer You:

At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

• Career growth opportunities
• A supportive team culture with regular lunches and social events
• Employee Referral Program - generous cash bonuses
• Free secure on-site parking
• Fitness Passport - discounted access to multiple fitness facilities
• Confidential support via Telus Health’s Employee Assistance Program 

Who We Are:

For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

How to Apply:

Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 29/08/2026. All applicants will receive an outcome via email. Please include the following in your application:

• A cover letter telling us who you are and why you’d be a great fit for this role!
• A current resume detailing your experience.

Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.

Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

No agency applications, please.