Events & Staffing Coordinator

Are you passionate about games, events, and hospitality?

Keen to immerse yourself in games culture, coordinating community events at bustling hospitality venues across SEQ?

We’re looking for a full-time, Brisbane-area-based Events & Staffing Coordinator to join our Fortress team under a 6-month fixed-term contract.

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About You

We’re looking for a professional, proactive, organised, and hands-on events and/or staffing coordinator for on-premise and B2B events and activations across SEQ. If you’re passionate about games like Dungeons and Dragons or Magic: The Gathering, and are happy coordinating casual event staff as you are delivering events for 30-100+ guests, we’d love to hear from you.

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About the Role

As our full-time Events & Staffing Coordinator, you will be responsible for:

• Booking and managing casual ‘Games Master’ staff for Fortress Experiences across SEQ venues.
• Supporting casual staff recruitment, onboarding and orientation.
• Providing games events training.
• Acting as a local point of contact for partner venue managers, for ad hoc and event-day troubleshooting.
• Travelling to partner venues to support delivery as required.
• Supporting evaluation of new locations.
• Maintaining quality and audit standards across venues and experiences.
• Providing additional reporting, logistical and administrative support to Experiences as required.

This role will be offered for a 6-month fixed-term period, with a potential view to extend. The role is based in the Greater Brisbane area, reporting to the Melbourne-based Experiences lead.

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What You’ll Bring

• At least 2 years’ experience in a similar casual staffing, events coordinating, or operations role.
• Intermediate knowledge of at least one of Dungeons & Dragons and/or Magic: the Gathering.
• Solid understanding of scheduling and workforce coordination.
• Experience working across multiple sites or locations, ideally in hospitality, events, or entertainment.
• A sound understanding of community building and management.
• Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent attention to detail and a commitment to maintaining quality and brand standards.
• A proactive attitude and willingness to roll up your sleeves; no task too big or too small.
• Comfort working in a fast-moving environment where priorities can shift quickly.
• Ability and willingness to travel regularly to partner venues in SEQ, including evenings and weekends, to support Fortress Experiences events.
• A valid driver’s licence is highly regarded.
• Must have ongoing and unrestricted rights to work in Australia.

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About Fortress

Fortress is a games entertainment company with venues in Melbourne and Sydney; massive, multi-level entertainment destinations devoted to games culture, nightlife, and unforgettable experiences. Our vision is “To be the world’s #1 games culture company“, and our mission focuses on “Uplifting Spirits through Games Culture“.

If you think you’d be perfect for this role, we’d love to hear from you!