Digital Product Associate

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

The Opportunity

We’re looking for a Digital Product Associate, to support the ongoing improvement of our student-facing digital experiences. In this role, you'll help manage and maintain the product backlog across our university partner websites, assisting with the prioritisation and delivery of enhancements that improve the student experience. Working closely with UX/UI, Delivery, Technology and Marketing teams, you'll gather user feedback, contribute ideas for website improvements, and help ensure digital initiatives are delivered smoothly. This is a great opportunity for someone looking to build their career in digital products, gain exposure to agile ways of working, and develop their product management skills in a supportive environment.

Your New Role

Support the product backlog, aligned to roadmap and business priorities Champion a customer-first approach, driving improvements in UX, engagement and conversion Collaborate with cross-functional teams (Delivery, UX/UI, CRO, Tech) to deliver high-quality digital experiences Define and refine user stories, acceptance criteria and requirements in Confluence Facilitate backlog refinement, sprint planning and agile ceremonies Balance competing priorities (enhancements, defects, technical debt, SEO, security) Support QA, UAT and production validation during releases Communicate release updates and ensure stakeholder readiness Build strong relationships across Digital, Marketing, Operations and Technology

Who We Need

You’re a collaborative and detail-oriented Product Owner with a passion for creating exceptional digital experiences. You’ll bring:2 years experience as a Product Owner/Associate (or similar) in agile environmentsStrong knowledge of Agile/Scrum (SAFe experience advantageous)Expertise in backlog management across multiple prioritiesExperience writing user stories, acceptance criteria and supporting QA/UATExcellent stakeholder engagement and communication skillsAbility to translate business needs into delivery-ready solutionsA strong customer-centric mindset and critical thinking approach

Bonus If You Have Experience With

Google Analytics, Jira, Confluence, WordPress, SalesforceCRO or digital optimisation environmentsEducation, retail or high-volume customer-focused industriesAgile certifications (Scrum, SAFe, etc.)

What’s In It For You?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

We pride ourselves on being a 'People First' employer and if you join the OES Team, you will benefit from:

Flexible, hybrid work for genuine career-life fit (2-3 days in our Cremorne Office)Professional development and mentoringOES Culture Club and events calendarHealth and wellbeing activitiesAnnual flu vaccinationsPaid parental leavePurchased leaveStudy assistance and leave for eligible employeesMental health support resources and Employee assistance program (EAP)Income protection insuranceAccess to corporate health insurance ratesAccess to our employee benefits platform - offering retail discounts & novated leasing

If this opportunity excites you, please APPLY NOW with your CV & Cover Letter

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability, and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.