Phone Sales Consultant / Customer Service (Inbound Sales)

Ultimate Shutter is one of Australia's leading Roller Shutter manufacturers, proudly serving over 70,000 customers for more than 39 years. We specialise in premium-quality European products sold through our innovative eCommerce and phone sales platforms, with a 4.8/5 Google rating that reflects our commitment to exceptional customer service. Checkout our Instagram here: https://www.instagram.com/ultimateshutter/

At Ultimate Shutter, we are committed to revolutionising the way people buy window covering products. Unlike the traditional onsite measure and quote method, we offer a convenient quoting and selling process over the phone. This unique approach will allow us to expand rapidly and create new opportunities for growth.

We are now seeking a Sales Person who loves talking and will share our vision and passion for transforming the window covering industry. If you want to be a part of this exciting new way of selling and contribute to our expansion, we encourage you to get in touch with us.

• Answering incoming and making outgoing calls to warm leads

• Applying effective sales techniques to assess customers' needs and preferences

• Maintaining regular communication with customers to establish and maintain a positive relationship (minimum of 3 hours of phone talk time per day)

• Creating and monitoring a sales pipeline on our CRM system

• Providing phone quotes and closing sales deals over the phone

• Confident, quick-witted with no fear of talking over the phone & no fear of following up customers on a regular basis

• Is not deterred by customer rejection

• Positive, upbeat attitude and willingness to take on new challenges

• Ability to listen and understand customer needs

• Ability to use our CRM system and other web-based applications

• Well-organised, well-spoken, and friendly

• Having a good memory is paramount for this success

• A salary package, with a pay reassessment after 6 months

• Base salary + superannuation + uncapped commissions

• Gain knowledge of a distinctive and adaptable approach to selling high ticket products over the phone

• Access to a platform that can serve as a foundation for a lucrative career

• Training is provided on product information, sales tactics, and CRM software

• Potential for advancement and career growth within the company

• 9am - 5pm Monday to Friday

• Please submit your resume and cover letter through Seek. Kindly note that we will not be able to entertain any inquiries about the recruitment process through phone calls.

• NO AGENCIES PLEASE