Communications Coordinator

At the Pharmacy Guild of Australia (the Guild), we are a member organisation representing the owners of community pharmacies. Our members form a unique network of trusted healthcare professionals across Australia. We are committed to providing our people with a supportive, flexible and rewarding work environment.

The Guild team is incredibly welcoming and generous with knowledge sharing — we want you to feel part of the Guild family from day one. We embrace individuality and create a space where you can feel comfortable being yourself.

Our culture is underpinned by our core values of Authenticity, Connection and Excellence, which guide how we work with each other and deliver for our members. We believe in respecting and caring for people, doing what we say we will do, and achieving more together.

We’re also committed to investing in our people. Through a strong focus on professional development, exposure and growth opportunities, we support you in building your career — because we genuinely care about where you’re going and want to help you get there.

The Communications Coordinator plays a vital role across the Communications & Marketing team.  This role is responsible for supporting and delivering the day-to-day communication activity for members, in alignment with the key identified strategic priorities and projects for the Guild. This role is a full-time, ongoing opportunity and is based at the Guild’s National Secretariat in Canberra.

• You are someone who wants to make a difference with their work. Someone who loves being organised and gets excited about coordination! You will bring your can-do approach and opportunity mindset across a range of communication focused activities.

• Your communication skills shine through and your ability to craft messages across different channels is a key strength!

• You will be excited to gain exposure to areas that improve the health outcomes of Australians and to know that you are making a real difference. Your ability to nurture excellent relationships through collaboration and consultation will be highly valued.

• Your experience in a similar role will set you up for success. We are interested in how your working experience and your skills will set you apart for this role.

• Join a positive and inclusive team!

• Respectful Flexibility Framework

• Annual leave loading and salary packaging

• Corporate wellbeing initiatives, including free annual flu vaccination and access to an Employee Assistance Program (EAP)

• Access to discounts, benefits, and career development opportunities

The role responsibilities of the Communications Coordinator include: 

• Planning, drafting and editing regular, high-quality written content for member and industry channels including for electronic direct mail, media releases, social media, website and publications. 

• Supporting the coordination, production, scheduling and rollout of digital multimedia products, including video, for Guild member and industry communication channels, leveraging strong hands-on digital and video content creation skills. 

•  Coordinating and delivering member communication outputs, projects and campaigns, ensuring consistency, accuracy and alignment with agreed messaging. Contributing to content ideation, creation and optimisation to ensure engaging, contemporary and best-practice digital communications. 

• Providing communications advice to Guild internal teams and branches to support innovative, best-practice strategic communication delivery. 

• Developing trusted and productive working relationships with Guild internal teams, branches, executive and senior Guild representatives to support delivery of marketing and communications objectives and identified Guild campaigns. 

• Regular reporting and analysis of channel activity and ability to make recommendations for continuous improvement. 

The following work experience and knowledge is required: 

• Ability to translate strategic priorities into clear, actionable communication plans and deliverables, ensuring accuracy, timely delivery and outcomes focus. 

• Strong stakeholder engagement and influencing capability, including confidence to provide clear advice, challenge constructively and guide stakeholders toward best practice outcomes. 

• Experiencing using contemporary email campaign, AI and marketing automation platforms to plan and managing multi-channel social media activity, digital scheduling, publishing and reporting.  

• Sound judgement and decision-making, with the ability to assess competing priorities and determine appropriate communication approaches aligned to organisational objectives. 

• Strong organisational and delivery capability, including the ability to independently manage workflows, prioritise effectively, and deliver across multiple projects and deadlines. 

• Knowledge and experience of print production (desirable)

• Experience using contemporary design and video editing software (desirable)

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To join our team, please send a cover letter telling us why this role is for you and the value you’d add to the team along with your resume to: *******@guild.org.au

Applications are now welcome and are planned to close by COB Sunday 27 September 2026.

We are keen to fill this position as soon as possible and will commence reviewing applications as they are received. Suitable candidates may be contacted and interviewed prior to the closing date, so we encourage interested applicants to apply early.

We value workplace diversity and are committed to providing a supportive, inclusive and respectful work environment, this starts with the candidate experience. We welcome applications from people of all abilities, backgrounds and life experiences and encourage application from indigenous Australians, people with a disability, people from culturally and linguistically diverse backgrounds and mature-age people. If we can assist you through any stage of the selection process, let us know!