Education Engagement Officer

• Full-time maximum term position to 31 October 2026, based onsite at our Noble Park location
• Ability to speak Dari and or/ Pashto is highly desirable
• Support place-based marketing and community engagement strategies, supporting increased community awareness of and enrolment in AMES Education programs
• Annual salary is $62,501 + 12% super
• Other benefits include:
  
  • Regular performance feedback and performance review process
  • Supportive environment and caring work culture with work/life balance
  • Cultural Diversity
  • Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
  • Flare Employee Discounts Program
  • 17.5% Annual Leave Loading
  • Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging. 

*AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the position

We are seeking applications for an Education Engagement Officer position at our Noble Park location.  If successful, you will support place-based marketing and community engagement strategies, supporting increased community awareness of and enrolment in AMES Education programs.

To be considered for this position you will be able to demonstrate the following key selection criteria:

• Minimum of Certificate III in Customer Engagement or similar field; and/or at least 2 years' experience in a customer support/engagement role
• Ability and willingness to work across multiple sites as required
• A valid current Victorian Drivers Licence
• A current Working With Children Check (Employee)
• Ability and willingness to work on weekends as required
• Knowledge of different adult education and training programs
• High level cross-cultural communication skills with the ability to engage people with limited English skills
• Demonstrated ability to take initiative and problem solve to engage clients
• Strong organisational and time management skills
• Ability to work both independently and collaboratively as part of a team in a busy environment
• Excellent spoken, written communication and presentation skills
• Demonstrated ability to work with culturally diverse communities
• The ability to speak one or more community languages is desirable
• Previous experience in an organisation that provides education services is desirable

To apply for this position please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

Applications for this position will be accepted up to 6 pm on Monday, 10 August 2026, however interviews and other selection processes will commence as suitable applications are received.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act.  Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

Attachments:
- Education Engagement Officer FINAL Sept24 J202412 V1.pdf