Sales Application Engineer

About the role

In this role, you'll interface between customers and our internal sales structure, providing technical support and advice while converting these into business opportunities for internal sales to quote on existing and new products to grow overall sales. Your focus will be on the mining and wind sectors. You will service existing customers while remaining on the lookout for new customers. This role sits within Australia Operation of the Performance Carbon Division of Morgan Advanced Materials, working closely with key stakeholders across Sales, Manufacturing and Management teams.

Key responsibilities

• Drive growth for sales of carbon brushes and related products in Mining and Wind Sectors and deliver comprehensive technical support to customers (online meetings and/or site visits) when required

• Conduct trials with customers for Morgan products to demonstrate the benefit of changing to using Morgan products

• Champion continuous improvement by analysing customer needs, benchmarking against competitor offerings, and conducting detailed lost-proposal reviews to identify root causes and recommend strategic improvements

• Perform technical and commercial evaluations, and contribute to key financial KPIs—including revenue, EBITA, and trial success rate—while consistently upholding Morgan's mission statement, safety leadership, and code of conduct

About you

• Minimum 5 years experience in Sales, Business Development for technical products with market and segment awareness

• Technical knowledge of motor & generators will be beneficial

• Preferably with Engineering degree (or recognized equivalent)

• Previous experience with mining or wind sectors will be highly regarded

• Possess excellent written and verbal communication skills with a high attention to detail, complemented by advanced computer literacy in the MS Office suite and MS Outlook

• Proactive, highly organized, and action-oriented professional with the ability to work both autonomously and collaboratively while demonstrating the flexibility to multi-task, solve complex problems, and consistently meet deadlines in a fast-paced environment of changing priorities

• Hold current Australia work permit

About us

Performance Carbon Division of Morgan Advanced Materials is manufacturing and supplying products for various industrial sectors such as Power Generation, Semiconductor, Industrial, Mining, Traction, Renewable Energy, Transport, Health Care and many more. The Australia set up has been in operation before the 2nd World War. The office & factory is located in Riverwood NSW.