Product Stream Lead - Grow Payments Stream

The Product Stream Lead role plays a critical role in the Payments Platform Crew leadership team and leads four squads across the Grow Payments product stream.

You are a customer-focused product leader who thrives on new challenges, complex problem solving and data product innovation.

Lead the product value stream for the real-time payments, including NPP, RTGS and IMT, across related squads, setting direction and aligning priorities, investment and delivery to maximise customer, commercial, risk and operational outcomes.

You are a strategic, customer-focused product leader who can connect customer insight, market opportunity, enterprise priorities and risk considerations into a clear stream strategy. You bring strong product discipline, sound judgement and the ability to influence through complexity.

Do work that matters

As the Product Stream Lead, you will define stream strategy, optimise value across squads and enable Product Leads to deliver customer, commercial, risk and operational outcomes.

You will directly lead one squad while providing leadership across Product Leads and Product Managers, ensuring squads are aligned to shared outcomes, trade-offs are evidence-based, and products are run safely and sustainably.

Working closely with stakeholders across Payments Domain, and Domains across the Group

On any given day, you will:

• Define stream-level product vision and strategy aligned to Crew priorities, customer outcomes and enterprise objectives.

• Lead cross-squad prioritisation, sequencing and investment trade-off decisions.

• Manage commercial performance, customer outcomes, lifecycle health and value realisation across the stream.

• Lead the product value stream including strategy, design, delivery, change, operation and support.

• Use customer insight, market analysis, discovery and experimentation to inform priorities.

• Translate strategy into clear roadmaps, outcomes and delivery priorities.

• Coach and develop Product Leads and Product Managers.

• Influence senior stakeholders and align teams around shared priorities.

• Embed risk, controls, governance and regulatory requirements into product decisions.

• Balance customer value, commercial outcomes, delivery constraints and responsible innovation.

We’re interested in hearing from people who have:

• Strong product leadership experience across multiple squads, products or value streams.

• Strong real-time account-to-account payments experience, including NPP, RTGS and IMT.

• Experience defining product strategy, roadmaps and backlogs and translating vision into execution.

• Strong decision-making skills in complex and ambiguous environments.

• Proven stakeholder influencing and alignment capability.

• Proven ownership of both product, delivery, operations and support.

• Commercial judgement and experience making investment trade-offs.

• Experience applying customer research, market analysis and experimentation.

• Strong understanding of product lifecycle management, risk, controls and regulatory considerations.

• Experience coaching and developing product teams.

• Exposure to AI and emerging technologies, with the ability to identify practical opportunities that create customer and business value.

• A strong customer mindset and commitment to safe, simple and sustainable products.

If this sounds like the role for you, please submit an application