Learning Content Creator

Company description:

ATTURRA OPERATIONS PTY LTD

Job description:

What you'll be doing

Atturra is looking for a motivated and driven Learning Content Creator to join our rapidly growing Scholairan team.

The Learning Content & Adoption Specialist designs, builds and maintains the learning materials, user guides and change-adoption content that help school staff confidently adopt Scholarion's AI-enabled Microsoft Dynamics 365 platform.

This role is ideal for someone who is passionate about schools, education and practical change — someone who can make new ways of working feel clear, relevant and achievable for busy teachers, administrators and school leaders.

The role ensures that every school, from onboarding through to business-as-usual, has access to current, well-structured content that builds genuine staff confidence, reduces administrative burden, supports readiness for go-live and helps schools realise the practical time-saving benefits of the platform's AI-enabled capabilities. Working closely with the Education Onboarding Lead and Delivery team, the role turns product and process knowledge into content that real school staff can understand, trust and use.

Why This Role Matters

Even the best-designed platform only delivers value if school staff understand how to use it with confidence. This role is designed for someone who can take a process, a workflow or a new AI-enabled feature and turn it into content that a busy teacher, administrator or business manager can pick up and apply immediately. It suits a clear, structured communicator who enjoys simplifying complexity, cares deeply about improving how schools work, and sees learning content and change support as a direct lever for adoption — not an administrative afterthought.

The role plays a critical part in helping people move from uncertainty to confidence, making technology feel practical and approachable, and ensuring schools experience the time-saving promise of Scholarion's AI-enabled capabilities in day-to-day practice.

Key Responsibilities:

Training Content Design & Development

• Design and build training materials, user guides, quick-reference cards and FAQs for Scholarion's SIS and ERP (finance, HR, payroll) modules, reflecting genuine school practice.
• Translate configuration, process and product knowledge from Delivery, Product and Education colleagues into clear, structured content suited to a school's different audiences.
• Maintain a current, well-organised content library, ensuring materials are kept up to date as the product and standard configuration evolve.
• Develop content in formats suited to different learning needs — written guides, short video walkthroughs, exemplars and facilitator materials for live sessions.

Change Management & Adoption Support

• Support the design and delivery of change-management activity that helps school staff move confidently from legacy tools and processes onto the standard Scholarion build, with a strong focus on practical adoption and readiness for go-live.
• Work with the Education Onboarding Lead to align training content with each school's onboarding plan and go-live milestones.
• Gather feedback from training participants and support teams to continuously improve content clarity, structure and usefulness.
• Help schools build internal capability by developing train-the-trainer materials for school-based champions where appropriate.
• Create adoption-focused content that helps school staff understand not just what is changing, but why it matters and how it will support better, more efficient ways of working.

AI & Product Capability Enablement

• Build dedicated content that helps school staff understand and confidently use Scholarion's AI-enabled capabilities — showing, in practical terms, how these features reduce administrative load and free up time for teaching and leadership.
• Translate new AI-enabled features and roadmap enhancements into accessible adoption content as they are released, working with Product to get the framing right.
• Develop simple, credible exemplars and use cases that demonstrate AI-enabled capability in day-to-day school administration, reporting and parent communication, helping shift staff from caution to confidence.
• Support Customer Success and the Leading Edge Forum with content that explains the practical impact of upcoming enhancements, including AI-enabled functionality, to member schools.

Stakeholder Engagement & Continuous Improvement

• Act as a trusted point of contact for onboarding and support teams seeking new or updated content.
• Build constructive working relationships with Delivery, Product, Education and Customer Success colleagues to ensure content reflects accurate, current product and process knowledge.
• Monitor support queries and onboarding feedback to identify gaps in existing content and proactively address them.
• Contribute to a consistent content style, tone and structure across all Scholarion training and support materials.

Capabilities & Experience:

Essential

• Experience designing and developing training content, user guides or change-management materials, ideally within a software, SaaS or technology-enabled environment.
• Ability to translate complex product, process or technical detail into clear, accessible content for non-technical audiences.
• Strong written communication skills, with a structured, consistent approach to content design.
• Comfortable working with subject matter experts across delivery, product and education to extract accurate content input.
• Experience supporting training delivery or facilitation, whether in person, virtually or through self-serve content.
• Outcome-oriented mindset, with the ability to prioritise content needs against onboarding and go-live timelines.

Desirable

• Experience producing training or adoption content for AI-enabled or Microsoft Dynamics 365 / Power Platform solutions.
• Familiarity with the K-12 schools sector or education technology environment.
• Experience with content or learning management tooling, instructional design principles, or train-the-trainer models.
• Exposure to change-management frameworks and adoption measurement.

Personal Attributes

• Clear, structured communicator who takes pride in well-organised, genuinely useful content.
• Curious and quick to learn new product capability, including AI-enabled features, well enough to explain it simply to others.
• Collaborative and approachable, comfortable working across delivery, product and education teams.
• Patient and empathetic to the realities of busy school staff adjusting to new systems.
• Detail-oriented, with a strong sense of ownership over content accuracy and currency.
• Passionate about education and motivated by helping schools adopt practical, modern and time-saving ways of working.
• Creative in explaining complex ideas simply, with pride in producing learning content that people genuinely use.

Why is this an exciting opportunity?

Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions.

We currently have 1300+ professionals working across Australia, New Zealand, Singapore, Hong Kong, and USA who are using innovation to lead the way.

Our Cloud Business Solutions team specialises in strategy, migration, and proactive management across large enterprise and small-scale cloud deployments. We use a tailored approach to build scalable cloud solutions that modernise IT environments, enhance productivity, and ensure business continuity.

This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology.

What our people say:

"We are working towards a very bright future."

"It's a company with vision and a promising future."

Why you'll love working here

Culture of possibility

At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices.

A strong set of company values

Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for.

Valuable employee benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities
• Ongoing investment in professional development through industry and technology certifications, and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered

Commitment to Diversity, Equity, and Inclusion

At Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups.

Supporting Australia's veterans

We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans' Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia's veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us.

What our people say:

"Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard."

How to apply

All applications must be submitted online via our Careers page. Late applications or those sent by email will not be prioritised. Please ensure your application is complete and that you have answered all required questions before submitting.

https://atturra.com/au-en/careers

Talent Pool
This recruitment process may also be used to create a talent pool for similar ongoing or temporary opportunities that may arise within the next 12 months.

Recruitment Agencies and Headhunters

Our Talent Acquisition team is managing this recruitment process and will reach out if additional support is required. Atturra only accepts referrals from agencies on our official supplier list via the Agency Portal. To participate, agencies must complete our procurement process, hold an approved fee agreement, and be formally invited by the Talent Acquisition team for a specific vacancy.

Submissions made outside of this process will not be considered. We also request that agencies do not contact Atturra employees outside the Talent Acquisition team regarding hiring matters.

Agencies interested in joining our official supplier list may send an expression of interest to talentacquisition@atturra.com. Please note, our supplier list is reviewed annually.

This document is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be a comprehensive list of all responsibilities, key accountabilities, and skills of persons so classified. Management reserves the right to add or change the job and relevant percentage of accountabilities as required, in its sole discretion.