Medical Secretary

About the role

We are seeking an experienced and dedicated senior medical secretory to join our passionate team at Clynden Ave (Centre for Specialist Care) in Malvern East, VIC. This full-time position is an exciting opportunity to play a crucial administrative and management role in supporting the day-to-day operations of our medical practice.

What you'll be doing

• Providing exceptional front desk reception and customer service to patients

• Scheduling surgical procedures and managing appointments, including coordinating with patients, hospital doctors and other medical staff

• Maintaining accurate and up-to-date patient records and medical files

• Handling confidential and sensitive information with the utmost care and discretion

• Assisting with billing, invoicing and other financial administration tasks

• Supporting the practice manager with general office duties and administrative tasks

• Liaising with external parties such as insurance providers and other healthcare organisations

What we're looking for

• Previous experience as a Medical Secretary or similar administrative role within a healthcare setting

• Outstanding organisational and time management skills with the ability to prioritise effectively

• Excellent communication and interpersonal skills, with a friendly and professional demeanour

• Strong attention to detail and the ability to maintain accurate records

• Proficiency in using medical software (Gentu), electronic medical records and other office technologies

• Experience with coordinating surgical procedure bookings

• Knowledge of medical terminology and healthcare industry regulations and compliance

• A genuine interest in providing high-quality patient care and support

What we offer

At Clynden Ave, we are committed to creating a positive and supportive work environment for our team. We offer competitive remuneration, opportunities for career development and wellbeing iniatives. You'll be part of a close-knit and collaborative team dedicated to delivering exceptional patient care.

About us
Clynden Ave Centre for Specialist Care in the Malvern East is a holistic multidisciplinary clinic with a focus on providing personalised, high-quality healthcare services. Our growing practice is known for its commitment to patient-centered care, strong clinical expertise, and innovative approach to healthcare delivery. Join our team and be a part of our mission to improve the health and wellbeing of our community.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.