Business Support Administrator

Elite Projects Electrical Maintenance (Elite-PEM) is an award-winning commercial electrical contractor delivering projects and maintenance across the Central Coast, Lake Macquarie, Hunter and greater NSW.

Our expertise spans commercial construction, facilities maintenance, Level 2 ASP services, EV charging infrastructure, renewable energy and critical infrastructure. We partner with local government, commercial builders, facilities managers, national brands and businesses that value professionalism, quality and reliability.

As our business continues to grow, we're looking for an organised, proactive and motivated Business Support Administrator to become an integral part of our team.

Working closely with the Director, you'll help keep the business running smoothly behind the scenes while ensuring our customers receive a professional and positive experience. This is a varied role that offers genuine responsibility, flexibility and the opportunity to grow alongside a business with exciting plans for the future.

At Elite, we believe our people are the foundation of our success. We are committed to creating an environment where people are supported, trusted and encouraged to grow.

When you join our team, you'll enjoy:

• Starting rate from $33.50 – $36 per hour, with performance and remuneration reviews

• Performance bonus opportunities

• Flexible working hours across a four-day week

• Opportunity to increase your days and hours as the business continues to grow

• Paid Kids' Birthday Leave

• Ongoing training and professional development

• A supportive, family-oriented team culture where your contribution is genuinely valued

• The opportunity to work closely with the Director and make a real impact on the business

As our Business Support Administrator, you'll work closely with the Director to help keep the day-to-day operations of the business running smoothly.

This is a varied role where you'll provide support across several areas of the business. While no two days are the same, your primary focus will be delivering exceptional administrative support, maintaining a high standard of customer service and helping our team operate efficiently.

• Providing executive and administrative support to the Director, helping manage priorities and ensuring the day-to-day operation of the business runs smoothly.

• Being the first point of contact for customer enquiries via phone and email, delivering a professional and friendly customer experience.

• Assisting with finance administration, including accounts payable, accounts receivable, payroll and invoicing through Xero.

• Maintaining accurate business records, documentation and office systems to support the smooth operation of the business.

• Supporting marketing activities, including scheduling social media content and assisting with website updates.

• Providing administrative support to the wider team as required while contributing to the continuous improvement of our systems and processes.

We're looking for someone who is organised, professional and takes pride in producing high-quality work.

You will ideally have:

• Previous experience in administration, business support or a similar role

• Experience using Xero, including accounts payable, accounts receivable and payroll (or the willingness and capability to quickly develop these skills)

• Excellent written and verbal communication skills

• Strong organisational skills with exceptional attention to detail

• The ability to manage multiple priorities while maintaining accuracy

• A proactive approach with the confidence to work independently and take ownership

• Strong Microsoft Office or Microsoft 365 skills

• A current driver's licence

• Availability to work four days per week, including Fridays

The following experience would be highly regarded, but is not essential:

• Simpro

• Canva

• Meta Business Suite

• Experience within the electrical, construction or trades industry

We're proud to be an award-winning electrical contractor, but we're even prouder of the team and culture we've built.

We value professionalism, accountability, continuous improvement and genuine teamwork. You'll be joining a business where your ideas are welcomed, your contribution is recognised and your role has the opportunity to grow as the business continues to expand.

Whether it's improving a process, supporting the team or helping create a great customer experience, you'll have the opportunity to make a meaningful contribution every day.

If you're looking for a role where you can build a long-term career, work alongside a supportive team and play an important part in a growing business, we'd love to hear from you.

Please submit your resume together with a brief cover letter telling us about yourself and why you'd be a great fit for the Elite team.

Applications will be assessed as they are received.

Elite Projects Electrical Maintenance (Elite-PEM)
Commercial Electrical. Done Properly.