Admin Assistant - NDIS

We’re looking for a reliable, detail‑oriented Admin Assistant who can also provide support to our rostering operations when required. You’ll be the organisational glue that keeps our office running smoothly — ensuring efficient administration and seamless service delivery.

This role is Casual (20 hours per week) with a hybrid work arrangement: 2 days in our CBD office (Monday and Thursday) + 2 days working from home. Please note that the role is weekdays only, no weekends or public holidays.

Key Responsibilities

The Administrator will support the organisation by:

• General Administration: Providing day‑to‑day administrative support and maintaining internal databases.
• Reception & Communication: Managing incoming calls, responding to emails, and handling documentation.
• Finance Support: Follow up and maintaining aged accounts.
• Participant Management: Processing new participant records, updating participant status, and completing End of Service tasks when required.
• Worker Lifecycle Management: Coordinating onboarding and exit processes for workers.
• Compliance & Documentation: Maintaining worker and participant compliance, monitoring NDIS plan dates, and ensuring documentation remains current under supervision.
• Rostering Support: Assisting the rostering team when needed.
• Systems & Software: Using Visual Care, Xero, and Microsoft Office applications.
• Ad‑hoc Office Support: Providing additional assistance to the office team as required.

What You’ll Bring

• Previous experience in administration and rostering (NDIS experience preferred).
• Strong communication, organisational skills, and the ability to multitask calmly under pressure.
• High attention to detail and commitment to confidentiality.
• Familiarity with NDIS processes and rostering platforms (Visual Care experience highly regarded).
• Certificate III in Business Administration or similar (desired).
• NDIS Worker Screening Check (essential).
• Working With Children Check (essential).
• NDIS Worker Orientation Module completion (essential).

What We Offer

• A supportive, inclusive team culture.
• Flexible working arrangements.
• Opportunities for professional development.
• The chance to make a meaningful impact in people’s lives.
• Competitive salary

How to Apply

Please submit your application via the 'Apply now' link below.