Customer Service and Office Administration

Overview

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.

Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

Please visit www.bruker.com.

ELITech Group now part of Bruker Corporation is an integrated in-vitro diagnostics company that serves hospitals and pathology laboratories. The company develops, manufactures, and markets a wide range of diagnostic products and solutions. In Australia and New Zealand, we distribute instruments, consumables, reagents as well as providing technical services to Diagnostic/Pathology Laboratories.

A position exists for someone to join the Customer Service/Office Administration team at our Braeside Head Office on a Full time or Part time basis.

Working as part of a team with a friendly can-do attitude, the initial focus will be on Customer Service, then include some Accounts functions. Training will be provided along the way.

This position is based in our Braeside office. 

Responsibilities

As a Customer Service/Office Administration, your key tasks includes:

• Process customer orders accurately.
• Raising of sales invoices.
• Assisting customers with phone and email enquiries.
• Investigating inventory discrepancies.
• Processing customer EFT Receipts & supplier invoices in the ERP system
• Other customer service, administration and accounts duties as required.

Qualifications

Reporting to the Customer Service Manager and the Finance Manager, the successful applicant will have:

• Ability to work as part of a team.
• Accuracy and attention to detail.
• Excellent oral, interpersonal, and written communication skills
• Sound problem solving and follow up skills.
• A proactive approach, willingness to learn and a strong work ethic.

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