AI Solutions Architect (AI Workflows & Automation)

Private Family Office | Multi-Industry Group

We are a private family office that owns and operates a group of companies across multiple industries. Our businesses are established and growing, and are built on substantial real-world operations: people, sites, equipment, customers and data.

We are seeking a dedicated AI Solutions Architect to lead that work: designing and implementing AI solutions and workflows that make our operations more consistent and more efficient across every business we own.

This is a hands-on architecture and implementation role with a clear methodology. You will begin by working alongside our teams to understand current processes as they genuinely operate, before designing improvements and building the AI workflows to support them. Sound process design comes first; automation follows.

You will report directly to the principals and work closely with the leaders of each business. Decisions in our group are made quickly, and well-founded recommendations are acted upon.

• Work on-site with teams across our businesses to observe, understand and document current processes

• Identify inefficiencies, duplication and inconsistencies across the group, and prioritise improvements by business value

• Design improved processes and architect the AI solutions to support them, including automation, document intelligence, reporting, and AI agents and assistants

• Build and integrate AI workflows with existing systems, including ERPs, CRMs, spreadsheets and industry-specific software

• Provide the practical IT capability that underpins reliable integration, including system access, account configuration and connected devices

• Establish appropriate governance across data security, privacy, access and responsible use

• Train staff, support adoption, measure results and standardise successful solutions across the group

• Core processes across the group are mapped, documented and consolidated for the first time

• AI workflows are operating in production across several businesses, with measurable time and cost savings

• Operations are more consistent between businesses, with common solutions applied to common problems

• Operational teams trust the function, use what has been built, and actively bring forward further opportunities

• Demonstrated experience delivering AI or automation solutions into production in operating businesses

• Strong hands-on capability with large language models, including prompt design, retrieval-augmented generation, agents, APIs and orchestration

• Practical software skills (Python or similar), together with fluency in low-code and automation platforms

• Sound general IT capability, including networks, administration consoles, Microsoft 365 or Google Workspace, devices, permissions and user access management

• Proven ability to integrate new solutions with established and legacy systems

• Excellent interpersonal skills, with the ability to build trust quickly with operational teams and learn how work is genuinely performed

• Strong judgement on data security, privacy and the appropriate use of AI

• Based in Sydney and able to work on-site full-time

Desirable: a background in IT support or systems administration, continuous improvement or process mapping experience, exposure to operational industries, data engineering, or experience leading adoption and training programs.

This position is based at our Sydney CBD office and is an on-site role; it is not offered on a hybrid or remote basis. Regular travel to our sites across the Sydney metropolitan area, typically every few weeks, is a core requirement of the position. Direct engagement with staff on the ground is central to how this role succeeds: current processes cannot be properly understood, and improvements cannot be properly embedded, at a distance.

• A rare mandate: portfolio-wide scope and senior sponsorship for AI adoption from day one

• Direct access to the principals and genuine influence over how the group operates

• The opportunity to build a group-wide capability from the ground up

• Competitive salary package plus superannuation

• Permanent, full-time position with an immediate start available

As a private family office, we maintain a deliberately low public profile, and this position is advertised confidentially for that reason. We extend the same discretion to applicants: all applications and conversations are handled in strict confidence. Shortlisted candidates will be provided with full details of the group, will meet the principals, and will receive a prompt decision.

Please apply via SEEK with:

• Your CV

• A brief cover note (3 to 5 lines) outlining your suitability for the role

• One example of a business process you have improved end to end, including how you assessed it, what you changed and the results achieved

Candidates who meet most, though not all, of the criteria are encouraged to apply.