Customer Service Associate

What's in it for you?

·      A MedTech with a great culture, a small, experienced team and great perks

·      A rewarding 9-5 with an impact on patient outcomes

·      A varied Customer Service role where you won’t be stuck at a desk all day

The Company

Our client is a global MedTech company that has been at the forefront of infection prevention, dedicated solely to halting the transmission of microbes across environments, objects and individuals.

An opportunity for a Customer Service Associate has opened up with their close-knit Melbourne-based team based out of their Cheltenham office.

The Role

This permanent, full-time, office-based role is perfect for someone looking for a fulfilling 9-5 Customer Service position where you can contribute to positive patient experiences in hospitals, clinics and private surgical practices. There is also a component of logistics with this role requiring some picking and packing of inventory and stock-takes in the small warehouse area.

Responsibilities include:

• Processing orders received by email and phone

• Responding to customer enquiries

• Management of the sales team’s demo stock

• Sales reporting

• Picking and Packing of orders

• Liaising with couriers

• Additional administration duties as required

About You

• You have some Customer Service experience and have great verbal and written communication skills

• You have great attention to detail and thrive when working in a culture of accountability

• You’re looking for a stable 9-5 role in a friendly team environment with great training and support

• You want to work for an organisation that values you and offers additional perks and rewards

If you’re excited to join a patient-focused company with a friendly culture, get in touch.