Pet Travel Consultant

Summary:

As a Pet Travel Consultant, you will play a vital role in assisting pet owners with their travel arrangements, ensuring a seamless and enjoyable experience for both pets and their owners. This temporary, casual position based in Eagle Farm, Queensland, offers an exciting opportunity to work in the travel and tourism industry, catering specifically to the needs of pet travellers. Your expertise will help clients navigate the complexities of pet travel, making their journeys as stress-free as possible.

Responsibilities:

• Assist clients in planning and booking travel arrangements for their pets, including flights, accommodations, and transportation.
• Provide expert advice on pet travel regulations, health requirements, and documentation needed for domestic and international travel.
• Respond to client inquiries via phone, email, and in-person, ensuring a high level of customer service.
• Maintain up-to-date knowledge of pet travel policies and industry trends to offer the best solutions to clients.
• Coordinate with airlines, hotels, and pet transport services to ensure smooth travel experiences.
• Handle any issues or concerns that may arise during the booking process or travel, providing timely resolutions.

Qualifications:

• Strong communication skills, both verbal and written.
• Excellent customer service skills with a passion for animals.
• Ability to work independently and as part of a team.
• Basic knowledge of travel booking systems and procedures is an advantage.
• Attention to detail and strong organisational skills.
• A genuine interest in pet care and travel.