Business Manager - Business Food & Salon Services

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Business Manager you will manage and monitor strategies to support professional standing and overall educational effectiveness of the faculty. You will maintain educational practice ensuring the highest standards of learning excellence, product innovation, and student and classroom management.

This position reports to the Faculty Manager

This is a Temporary, Full-Time opportunity, to 13 November 2026 unless otherwise determined.

The position will be based primarily at Townsville however you may be required to perform work at other TAFE Queensland campuses.  

Key Responsibilities

• Participate in the Institute planning process:
  • Manage the faculty operational plan, revenue and expenditure budgets and staffing budgets
  • Deliver services in accordance with contracted agreements
  • Optimise the revenue earning capacity and potential of the delivery team
  • Monitor the product cycle and recommend new products 
• Implement and adhere to relevant Government, Institute and other policies relevant to delivery of training.
• Manage and influence effective and efficient training service delivery in the faculty with business partners from Strategy and Performance, Customer Engagement, People and Capability, and Finance. 
• Provide relevant product information to Customer Engagement including product offerings, costings and marketing materials.
• Provide a significant communication link between senior management and teaching teams.
• Develop and manage team and individual achievement plans, performance and leave entitlements.
• Provide guidance and recommendations for student management. 
• Facilitate and manage quality and innovation in the delivery of educational products and services.
• Respond to performance variations using appropriate educational strategies, for example - adjust timetables, add new programs and/or improve delivery strategies to operate in a surplus.
• Maintain an understanding of the commercial aspects of TAFE including financial and business performance and any impact from external factors.
• Actively engage with industry, business and the community.   
• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Showing Initiative, Working Together, Focusing on our Customer and Taking Responsibility.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Displays flexibility and responsiveness and has the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
2. Proven track record in optimal human and physical resource utilisation, product performance, and project management as well as appreciation and engagement of internal expertise.
3. Experience in building accountability and sustaining positive professional relationships, supported by highly attuned interpersonal, communication, negotiation, coaching and mentoring skills.
4. Demonstrated professionalism in a corporate setting, coupled with a commitment for meeting and exceeding set objectives. 
5. Proven and accomplished communicator who is able to present messages in a clear, concise and articulate manner.

Mandatory Requirements

• There are no mandatory requirements for this position

Highly Desirable Requirements

• High level understanding of TAFE Queensland systems, policies and processes.
• High attention to detail and strong organisational skills
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office (especially Excel and Outlook)
• Previous experience and/or knowledge of working in the VET sector

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 25 August 2026

Job Reference Number: TQ2026-809

For further information, please contact:

Contact name: Jodi Parsons

Role:  Faculty Manager – Business Food and Salon Services

Phone: 04•• ••• 756

Email: ••••@tafeqld.edu.au