Health Navigator

Join us as we work to make Tasmania the healthiest island on the planet!

Imagine a health insurer doing more for Tasmanians.

For over 70 years St.LukesHealth has provided health insurance that’s helped Tasmanians. Now we’re also providing a promise: to become the healthiest island on the planet.

This bold ambition is a promise to our members, our staff, and our state to make our island the healthiest it can be. We’ve already begun, investing in new processes, new products, and new people. We’re focusing on the things that will make a difference locally and leveraging our networks to create change.

The Role

Our Health Navigation team launched in August 2023 when our Hobart Wellness Hub opened its doors and expanded its services in 2024 at our Launceston Wellness Hub. Since that time, St Lukes has been helping Tasmanians at a grassroots level by providing support and direction in navigating the Tasmanian health ecosystem, empowering them to manage their health care journey with confidence.

Based in Hobart, this Health Navigator role is a unique opportunity to make a meaningful difference in the lives of Tasmanians. Working through personalised, one-on-one consultations, you will listen with care, help participants identify and overcome barriers, and use health literacy principles to empower them to better understand their options, make sense of complex health information, and confidently navigate the health and wellbeing services available to them. This is practical, person-centred work that builds confidence, connection and capability. You will also support St Lukes’ broader community impact by helping develop business-to-business referral pathways, delivering group facilitation, and representing Health Navigation through off-site pop-ups.

To be successful in this role, you will have:

• A clear understanding of the health ecosystem through lived experience or relevant experience in a health-related field (ideally physical health-related).

• Experience in group facilitation and delivering presentations.

• Exceptional communication skills and ability to quickly build rapport with a diverse range of stakeholders to facilitate provision of appropriate multidisciplinary care and support for people in their health journey.

• Outcomes and value focused attitude in advancing the collective interest of our members, driving a culture that puts the members at the centre of all activity.

• An ability to think logically, solve problems and understand process in multidisciplinary healthcare setting.

• Proven and effective written and verbal communication, along with highly developed interpersonal skills

• Proficient in use of relevant IT and software applications

What we Offer

• Opportunities for career progression and professional development.

• Excellent employee discounts

• Opportunity to purchase additional annual leave (conditions apply)

• Paid parental leave (conditions apply).

• Corporate wellbeing program.

• Social events, milestone, achievement, and birthday celebrations.

• Award winning Learning and Development culture

How to Apply:

To apply online, please provide your current resume and cover letter outlining your interest in the role, your skills, capabilities, and experience. For a copy of the Position Description please visit  www.stlukes.com.au/About-St-LukesHealth/Careers.

For further information please contact Nicole Ford at *****@stlukes.com.au 

Applications close 05/09/2026, however shortlisting with begin immediately, which may result in this position being closed early.

To apply, you must have the legal right to work in Australia. Appointment to this position is subject to a satisfactory National Police Check.