Retail Manager

Location: MORPHETT VALE, SA

Salary: Not Specified

Job Type: Permanent position | Full time position

• Plan, organise and coordinate the day-to-day operations of the restaurant to ensure efficient and profitable business performance.
• Supervise, recruit, train and mentor front-of-house and customer service staff to maintain high service standards.
• Prepare staff rosters, allocate duties and monitor labour costs to ensure effective workforce utilisation.
• Monitor inventory levels, coordinate purchasing and maintain adequate stock of food ingredients, beverages, packaging and restaurant supplies.
• Liaise with suppliers to ensure the timely procurement and delivery of quality products.
• Ensure compliance with food safety legislation, workplace health and safety requirements and company policies.
• Monitor online ordering platforms, takeaway and delivery operations to ensure timely order fulfilment and high levels of customer satisfaction.
• Analyse sales performance, prepare operational reports and implement initiatives to improve sales, profitability and operational efficiency.
• Develop and implement promotional campaigns, meal deals and local marketing initiatives to increase customer traffic and repeat business.
• Manage customer enquiries, feedback and complaints promptly and professionally to maintain the business's reputation for excellent service.
• Oversee cash handling procedures, daily reconciliations and point-of-sale operations.
• Monitor business performance and implement continuous improvements to enhance operational efficiency and customer experience.

Qualifications and Experience Required

• Minimum Diploma in Retail Management, Business Administration, Hospitality Management or a related field.
• At least one year of relevant experience in a retail, hospitality or food service management role.
• Demonstrated experience supervising and leading staff within a customer-focused environment.

Skills Required

• Strong leadership and team management skills.
• Outstanding customer service and conflict resolution skills.
• Strong organisational and time management capabilities.
• Sound knowledge of inventory control, purchasing and cost management.
• Good analytical and problem-solving skills with the ability to monitor operational performance.
• Sound understanding of food safety regulations, workplace health and safety requirements, and retail compliance.
• High level of professionalism, initiative and commitment to continuous improvement.

Interested candidates who meet the above criteria are encouraged to apply with a current resume and cover letter. To apply for this position, email your resume to: ***********@targetbusiness.com.au Please note: Only shortlisted candidates will be contacted, and all applications will be treated as strictly confidential.